Avoid BofA if you can do it!!
I paid off the credit card balance 29 May 2009 and apparently there was risidual interest from the delay in receipt of the electronic payment that I was unaware of. It was less than 10.00. but When I found out about it in Aug 2009 the rididual interest was up to 15.00. I made the mistake of not opening my FIA emails assuming that they were spam advertising for more credit which I was uninterested in. What a mistake! I am very frustrated to find out the risidual interst is now up to 17.oo and the reps I've spoken to are not been able to fulfill their company's commitment that they would take care of it, and zero out the account. No, here it is Nov and I can't get anyone on the phone to help, even the website is down. Pitiful state of affairs B of A, notibly the largest Bank on America can't get their customer service straight, and are not even able to run a standard website! You have audacity! THis is our largest bank, we are often misled by advertising that does not use thier true name. The avoidance is unacceptable!