On 5/4/2009, I got a "partially Blocked Caller ID " from 800 533-0231 which left a message on my answering machine.
I called the number to find out and they started giving me the third degree and started telling me about their client, (Name Withheld) who owned them money and was past due 30 days. He said he worked for the Tennessee Office for Bank of America. I told him He was not with Bank of America because I just keyed in his telephone number on the Internet and he worked for a collections company, the one listed here.
He went on about some lady, and I told the guy that he couldn't disclose that information which is a violation of the Federal Privacy Act and that it was "Illegal" to block caller ID's.

I Quoted the Law and gave the jerk the URL which is at the Federal Trade Commission at:
http://www.ftc.gov/bcp/edu/pubs/business/marketing/bus27.shtm.
The Law is The FCC’s telemarketing regulations under the TCPA also include provisions governing the transmission of Caller ID (47 C.F.R. § 64.1200).
It states., "If you have caller ID, a telemarketer it is required to transmit or display its phone number and, if available, its name or the name and phone number of the company for which it is selling products. The display must... include a phone number that you can call during regular business hours to ask that the company no longer call you.
This rule applies even if you have an EBR (existing business relationship) with the company, and even if you have not registered your home phone number(s) on the national Do-Not-Call list. Caller ID may Not include the words: “private, ” “out of area, ” or “unavailable” might have appeared on the Caller ID display, the Caller ID MUST be there now or its illegal!

The Credit Union of Texas recently sold their MasterCard business to FIA services. I recently received a letter from FIA stating they were raising my interest rates to 19.99%, a 7% increase. I have an excellent credit score and have been with this credit card since 1983. FIA stated in their letter that, "As part of the Annual Percentage Rate Increase Amendment decision, we obtained consumer report information..." When I called, I was told that they were raising rates for everyone regardless of credit scores. When I asked how that could be they said that the cost of money had risen. When I suggested that the Federal Discount Rate was at 0.5% whereas a year ago it was at 2.50% when it wasn't seen fit to raise the card rate, I was told that I didn't know what I was talking about. I then suggested that they might be trying to cover off on bad loans by maximizing their income on the backs of others. Run away from this draconian company as fast as you can and tell everyone what they're doing. I cancelled my card and will pay it off at the lower rate. What are they thinking?

ANYONE HAVING PROBLEMS WITH FIA CARD SERVICES FOR INCREASED INTEREST WITHOUT NOTFICATION OR HIDDEN SERVICE FEES CONTACT ME AT [email protected], I AM PURSUING A CLASS ACTION LASW SUIT.

This is a ridiculous bank to deal with, I have been there outstanding customer with greath payment history since 1996. During 2007 we missed one payment due to move from one state to another, they removed the late payment as well, but sent late payment info to 3 credit bureaus. I argued with the nasty CSR who called herself Account Manager to take care of this matter as the fault was no-one's.
She was adamant that they report all late payments and will not rectify information with the credit bureau.
They didn't seem to care about customer loyalty, good payment history at all.
Too bad, they are going to loose me as a customer who has a very high end credit line, charge about $6K on an average every month, and pays off balance in full at the end of the month.

Without even a full month's notice, on 4.12.09, FIA Card Services decided to change my fixed 9.99% rate to a 21.99% VARIABLE rate and gave NO reason for this.

We never missed a payment and as this was formerly MBNA, we had this card for over 10 years and always payed much more than the required payment amount and always paid early, too!

Employees of FIA Card Services need to get locked up! They are absolute criminals!!