I have not never hear of these guys until I checked my balance tonight. A check was cashed in my name that has overdraw my account. Wow!! Like it's not hard enough to keep money in the bank in the first place, but they have to go ahead and take what little is there. I just paid my monthly credit card bill too. WTF!!! Not only that but guess who gets charged? I'd rather get kicked in the @#%!

FIA cards services has made an unauthorized debit to my checking account for the amount of $150.00. Who can I contact to file a complaint? Plz advise smb!

I once had a credit card issued by MBNA. Once they were bought out by Bank of America, my credit card was now the property of some fools known as FIA Card Services. I had authorized them to take out the minimum payments due from my checking account on the first of each month, thereby never missing a payment, and not being accessed a late fee. All of a sudden on January 1st, 2008, i noticed they began to debit my checking account TWICE for the same amount. So I phoned in to figure out what was going on. They apologized and told me they'd wire the funds back to me and i should see it post back into my checking account the following day. Long story short, I waited 11 days to get that back to me after long hours on the phone arguing with these incompetent individuals. During that call, I revoked the authorization to debit my checking account and demanded my bank's information be deleted from their system. Come Feb 1st, again 2 drafts were debited from my checking account. Again I waited days to get the money put back into my account. Same thing in March. I have had enough with these fools. How dare they think they have the ability to just draw MY funds whenever they want. They are nothing more than crooks and criminals tapping into my hard earned money in order to grab an interest free loan. I have filed a complaint to the Better Business Bureau of Delaware about their illegal practices of basically stealing $ from client's checking accounts. In the complaint, I have also requested all bank fees be refunded due to overdrafts caused by their unauthorized debits, AND in addition, I want compensation for the headaches, and interest for the days I basically 'loaned' them my money (and that interest rate is at the HIGHEST possible interest rate allowed by law). Should this occur again in April, I will be filing a small claims lawsuit against them, or even will consider a class action law suit should I find out they are taking advantage of more individuals other than myself.

this company seems to do everything it can to make it difficult to make an on-time payment and then charge you a late fee and then calculate finance charges on the late fee. over the years their booking of my check payment very often took 10 days or more so i switched to online banking. then then began changing my due date! last month i was so fed up with them i paid the amount due in full. well, what i thought was full. even though their web site gave a total amount due it actually did not include finance charges due through the payment date. then they moved my due date again and now i have finance charges plus a late fee. their customer service is haughty and rude and apparently they are used to complaints because everyone now is a supervisor. they played games with me on the total amount due and then asked for an amount to make the account go to zero - an amount i could not tie into using their figures. you cannot go to an office to speak to a person, you cannot get the same person again via the 800 number, they will take payments over the phone but only if you pay them an additional $15. the minute this this is truly zero my account will be closed forever. i urge everyone out there to avoid this company. i cannot say they are completely dishonest but they are sneaky and out for themselves only. who needs that?

I noticed on my fiancee's checking account statement that a deduction of $125 was made on 1/31/08. This was paid to the order of FIA Card Services. It was an electronic funds transfer and shows my name and address but I did not authorize such a deduction, and I certainly did not ever tell anyone to take the money from someone else's account! I will look into this further today to see what amounts of money has been taken by FIA in the past months. I see that there is a complaint listed on this website against FIA for something very similar (dating from July 2007). What is going on...