My husband ordered two magazine subscriptions from a youth who was going door-to-door. He said he was working to help save for college. My huband wrote a check for $120. I spoke with my husband later, and we decided to cancel the transaction. As per their cancellaton policy, we sent a letter to them with a return receipt within 72 hours. They sent a letter stating that they needed a copy of our cancelled check (front and back) before they would issue a refund. We sent the copies with return receipt, and never received anything. We have since called several times, each time they give an excuse. Once it was that they "lost" our address. Once, they said they sent the check and it must have been lost in the mail. Once, they said they needed to do an investigation thru their accounting office. And most recently, they said they would send out a new check. That was over one month ago, still no refund. This has been going on now for almost 6 months. I doubt we'll ever get paid, but I'm doing my best to warn others and I'm filing complaints with my state's Attorney General, the BBB, and anyone else I can think of. BEWARE of FRS!!!