Fifth Third Bank took advantage of an .89 overdraft on my checking account and racked up the fees which amounted to $129 before I could make a deposit. They would only reverse two charges and refused to reverse all of the charges. I made over 10 calls to several branches, and the toll free number, but to no avail. Even the supervisors were nasty and could not seem to make an executivev decision or what I pleaded for, a human decision.

They clearly set up their system to make money if an overdraft occurs. I was told that they granted my acount a courtesy since I have two business accounts which allowed for a transaction of $1.37 to proceed even without funds in the account. As a result, the account was overdrawn one dayfor .89. I made a deposite the next day for $30, but my son withdrew $20 before the $30 posted. As a result, the $25 overdraft fee kicked in and account returned to negative. Not realizing that the fee kicked in, another $8.25 purchase was made which continued the overdraft fees. Of course, after trying to get the fees reversed for two days, the fees kept increasing. I could not make a despost until several days later and of course, the final figure was $129. Amazing. Absolutely no human element kicked in while talking to at least 10 phone calls. Horrible expereince.