Within two weeks, 53 forced us to turn away our business with them after being a customer for over 20 years.
1). They were suppose to close a checking account which I faxed documentation into upon request, they never closed the account down as they said they would, and people kept overdrafting it.
2). I put an increase in my credit card limit, instead they thought I put a request to decrease it, and REFUSE to increase it again for another 6 months.
There are so many other banks out there, so my suggestion is go to another bank before it's to late.
20 years, and this is the respect I get.