I made the mistake of getting a no-interest credit card from this outfit. I used it once in December and made my first payment in January. I mailed my second payment on 2/28/07 and Fifth Third didn't post it until 3/12. I also mailed payments to two other companies on the same day using the same mailbox. Those payments cleared my bank before Fifth Third posted my check! Anyways, Fifth Third charged me a $39 late fee and now is assessing finance charges even though this card was to be interest-free until September. They refuse to waive the late fee even though one customer service rep told me it would be. A manager told me that had my account been open for a year they would have waived the fee. Yet another manager told me no such policy exists.

These people are the worst. I've been paying bills for 35 years and have never encountered such a situation. They either had a problem at their lockbox or they deliberately held my payment so that they could assess the fee and start charging interest. I reported this to my congressional representative who in turn referred me to an Illinois agency who has in turn referred me to the Federal Reserve Bank. What I would like to do is pay off the balance except for the $39 late fee and the one-month finance charge they assessed.