Fifth Third Bank
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Category: Business & Finances
Contact Information United States
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Fifth Third Bank Reviews
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Kkerwood
February 13, 2009
Guilty of harassing communication!
Fifth Third Bank is guilty of Harassing communications this is prosecutable by law according to the Title 13 here in the State of Alabama so if you are getting them annoying phone calls go down to the local magistrate and file a Harassing Communications Warrant for the arrest of the CEO of Fifth Third Bank if enough people do this it is bound to force the illegal practice that they use to be stopped this charge can be multiple and so he can be prosecuted as many time as people file this. They use scrupulous business practices so the only way to fight back is to hit them by using the laws available to the consumers. Please check this with your local laws.
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Rachel
February 12, 2009
Overdraft and other fees
My Paypal is set up so that when there is not enough money in my checking account, they will take the money off my credit card. My bank, however, thinks it’s funny to accept the bill from Paypal instead of deferring it to my card. This way, I overdraft my account. Then they charge me with anywhere between $37 and $99 in fees. This happens because someone will call me and tell me my account is in the red. Then I will go online and transfer money from my credit card to bring it above zero. (This time I had to max out my card to cover all of their fees.) Once it is above zero, and I’ve paid the cash advance fees for transferring from my credit card, the bank will charge me a “daily overdraft fee” which has been anything from $6 to $27. This will usually overdraft my account, starting the process all over again.
I went into the bank the other day and forced them to change my account so when there is no money in it, THE TRANSACTION IS DECLINED. This is how a checking account should work. He said he could set that up but I would have to come in every month and do it again. Excuse me?
I woke up today with another overdraft. A Paypal transaction that was from January (when I had money) was charged to my account. I went back to see how the fuck this was possible and saw that my bank had rejected ONE of the Paypal transactions and overdrafted me in the amount of the rest. This is their idea of one last joke. I have been trying to close my account but can’t until all of the fees are paid off. The longer it stays open, the more fees they charge.
I HAVEN’T MADE ANY PURCHASES WITH MY DEBIT CARD IN OVER TWO MONTHS. And yet I get the “Overdraft Phone Call” every morning. Surprise!! Fifth Third Bank hates you even more today than they did yesterday.
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Ronney
February 9, 2009
Overcharged
I have been dealing with this bank since October. Thinking I was going to be receiving my title to my truck I instead got a repo man. Customer service has been rude and will not answers any questions stating that they don't have the original contract in front of them to answer my questions and then give me another number to call, and they gives me the same answer, although they have some parts of my loan info since they quote me numbers.
When I received my history I called and finally got it put on the disputes review. I talked to a lady there and once again got the run around of not having the original contract in front of her so she couldn't tell me the reason why my fixed rate had become a variable rate. Instead of doing her job and looking into why I was ? the loan, which would of been just a matter of getting my original agreement, she instead sends it to collections again, and to be reposed again...isn't customer service suppose to be service for the customers?? How would you all like it if someone treated your mother that way. I would hope you have enough respect for her to care, cause you sure have none for anybody else.
Well I have my original loan agreement it states that on Dec 19, 2002 I financed 35386.52 at an apr of 6% fixed rate with finance charge of 6741.28, for total of 42127.80e, monthly payments of 638.30, for number of payments 6(e). I am assuming this is six years. And through all my conversations with customer service I have argued that my loan was to be paid off in 66mos and they have told me no it was 72 mos. Yes that is correct but what happens with the extra 70.04 i make a month. which would make the loan paid off in march 2008.
And according to my loan history they sent it has the term at 72 months with a interest of 4.9% and now the interest is 11.9% Reason being that they state my account has been late since 12/06, after I called in Jan 07 twice to make sure my account was up to date and paid 811.73 to do this. It clearly shows that i would pay the extra amt of money if I was a month late for the late fees t/o my loan history. Which i really don't believe was necessary since i was already paying extra..
So to date I have paid 43536.86 and fifth third wants 3506.43+ to pay off this loan. Can they possibly expect this when it seems to me that they are just changing the loan #'s as they go. If they can't explain things to me by simply getting out the original loan agreement, then I simply can not bring myself to give them one more dime of my hard earned money.
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lovie2000
February 5, 2009
Report on Credit
The crazy thing here is that I have never had a loan or bank account with Fifth Third Bank, yet they submitted a report to the credit Bureau, of a closed account.
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Denny
February 5, 2009
Overcharged
I closed my account with 5/3 bank mainly because they are CROOKS! THIEF'S! They don't give a damn about their customers, adding OUTRAGEOUSLY high overdraft fees to credit cards that only go over limit because THEY add on the the finance charges that put you over the limit. And when you think it will only get better, it gets worse. They charge you for cash finance charges even if you don't use the option on your account. OH, and when I told them I was closing my account I was informed that I would be charged 2.50 for something random. I HATE 5/3 and everyone who works for them. You should be ashamed of yourselves.
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Sam Zakarian
February 5, 2009
wrongful action of foreclosure
My name is Sam Zakarian. I'm writing this in the hopes that someone will listen to my nightmarish experience that is causing me to wrongfully lose my home. I have owned my home for 24 years. On march 8, 2008 I suffered a massive heart attack. This affected my work in the near term so I contacted my bank, Fifth Third to inquire as to any assistance they could provide to me during this difficult time. They offered me a loan forebearance for a term of 3 months. The term would be from july1 through sept 31. They instructed me to call them in late sept to let me know how I am doing. I was very pleased at how they treated me at the time. In late sept I was granted another 3 month forebearance to expire on dec 31. By this time I was starting to get back on my feet. I called the bank on dec 30 to see what the process would be to start getting caught up. They instructed me to start making payments of $1263.68 for the months of jan feb and march and after such time I could try to do a loan modification. This was fine with me. I sent in my jan payment on the third. They would have received it at the latest by the 10th. Some days later a gentlemen from the bank showed up at my door asking if the utilities were in working order. This alarmed me because being in the real estate business the only time you typically see this is when a foreclosure notice has been filed. I immediatly contacted my bank who assured me that that action had not been taken. 2 days later a sheriff slapped a notice to foreclose against my chest. The law firm is Pierce and ass. I came to discover that this a simple matter of signals getting crossed from one branch to another. Apparently the forebearance department had not communicated anything with the foreclosure department. Since that time I have gone into fifth third bank begging them to correct this horrific error. With their deepest apologies they tell me they will have someone get back to me. Never happenened. I have called on countless occasions to attempt to resolve this matter. I have even called Pierce. No one will help me. The bank that at one time treated me with such kindness has now abandoned me and is now trying to take my home . On a side note the bank has not returned my jan payment. Will some one please help me? I am not sleeping and I feel that me health has deteriorated as a result of this injustice. My phone number is 773-774-9172. My e- address is [email protected]. Thank you, Sam Zakarian
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Samantha
February 2, 2009
Overcharged
I have been with this bank and get an employee checking account. recently 2 checks @ 875.00 have come through 3 times this month of January causing me to receive over 900.00 in overdraft fees. They advised me they go from the highest to the lowest amount. so for an example if I have a charge for 10.69 and just go paid... these checks put me over drawn therefore they charge me 37.00 for the 10.69 also.
Among any other bills I have for gas to work 2 minor children. My ex husband is a deadbeat who owes over 48K in arrears. I wrote to Ms Huisainga out in Dekalb IL and got no response. I just paid 66.00 to stop payment on these 2 checks on 1-20-09, I had a positive balance on my account.
On 1-23-09 they approved both checks at 875.00? causing an Overdraft After the Stop payment and the fee? I was left all weekend long with no one to talk to, as well as o money for food gas or medicine. I went to access my account to print it, I can no longer access it online. Sounds suspicious if you ask me. Fraud and thieves!!! Do not bank Here for any reason You get no results and all your income goes in the bank and stays there to pay the salaries!!!
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Rita
February 2, 2009
Overcharged
Watch and copy your statements on line. Fifth Third bank is changing the dates of transactions to gain money and charge their consumers bogus fees and causing a domino effect in overdrafts. I have copies of statements that are different from one day to the next and I am turning them in to the FDIC and the BBB. Seeking an attorney for a Class action suit against 5/3 and any person who is changing my statement for any financial or personal gain.
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Christy
January 31, 2009
credit card payment
I recently did a balance transfer with this bank, and from day one it has been an issue. At first they sent me a letter saying they couldn't approve me because of my credit for the amount I wanted. They said they would approve me for $10, 000 but not for the amount I wanted, well my transfer was for $3, 000 so of course a mistake. Then I went to pay my bill on line like I do with all my bills and guess what you can't pay your credit card bill on line or on the telephone with any other means of payment but a fifth third bank account. Also today is Saturday so the representative told me I am late any way because even if the due date is on this day you have to pay the prior business day. Now I will have a $37.00 late fee. I can't stand this company and we bailed banks out when all they do is try to screw us no matter what. Do not do any means of business with this company, they do not let you know important details.
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Clare
January 28, 2009
Overcharged
Since the change over of First Charter Bank to 5th 3rd Bank, I have had nothing but overcharges, fees and complaints of what they practice.
I also have had changes done one day to the next. I would have the money in my account when doing an ATM transaction, with receipt showing a balance yet, the next day, there were changes made to my account and fees taking out what they say I did not have a right to take out.
They also once paid a check when I was negative over $200 and when I asked why, they stated word for word, we saw that the money (direct deposit) was coming in.
They also removed my overdraft protection without informing me. They stated they did not have to when I asked why I was not informed.
I closed my account because they robbed me of thousands of dollars, in which I had some direct payments taken out monthly for bills and I am now getting notices for fees charged because they received a notice to remove funds for billing.
They stated that they could reopen my account when this happened and that they could charge these fees.
I want to know why nothing is being done about the banking industry and the way they operate. Banks have the option of paying if they want to pay a check, they have the option of charging fees or not, they have many options, but we as the consumer do not. Why? I would like to present a bill to congress to change this and to have the banks pay back all charges that were taken unfairly.
Also, they should not be allowed to charge more than what it costs them to notify you that a check did not go thru due to insufficient funds.
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