OK.. So get to the LAST page in my Car payment book... It says to call this number at 5th 3rd to get the final payment amount... I did.. Payment was slightly lower than my monthly car payment. :) ... I send in that payment and assumed BINGO... Car is paid off. ... Fast forward 1 1/2 months and I get a letter in the mail saying I owe almost $1100 for the final payment and its due in two weeks or I will get charged extra late fees!... What a bunch of BULL SHIT! ... Why is the final payment OVER TWICE what the normal monthly payment is? ... Why did THEIR AUTOMATED SYSTEM give me the amount it did, then want more later... Its a bunch of shit... I called them to try to sort it out.. Big surprise.. They say say that I owe this $1100 and they have no record or proof that the other amount was given to me. And there is NOT5th HING they can do and that the amount owed. ... 5th 3rd SUCKS! ... If you have a car payment with them and your near your final payment... Call the automated number they give you.. AND RECORD THE CALL! Otherwise they will pull the same BS with you as they did me. ... I WILL NEVER EVER EVER DO ANY BUSINESS WITH THEM EVER AGAIN! ... I will steer EVERYONE I KNOW AWAY FROM THEM ! ... And I LOVE the fact that this P. Brian Moore whos name is on this crap letter can not be gotten a hold of... No email address anywhere... No one will connect you to him... EVERYONE STAY AS FAR AWAY FROM 5TH 3RD BANK NO MATER WHY!... DO NOT get a Credit Card from them, don't do a car loan with them, do not get a house loan with them, Don't even get a checking or savings account with them. ... If this is how they treat someone who has ALWAYS paid they payment on time... Think how they treat others! ... 5th 3rd YOU SUCK ASS!

I have endured the questionable recording practices of 5/3 for some time. I cannot and do not fault them when I am charged a know fee for poor record keeping but I did want to share a couple of stories in which 5/3 stole my money and left me with little recours. First- The Winter of 2009 blasted my area with ice and put my town in a state of emergency. The all branchesof the bank were closed for 2 1/2 days but corporate (in Cincinnati) kept on pluggin away. I was unable to deposit money in my account due to the bank closure and overdrafted three items. When they opened back up and I addressed the issue I was told the would only refund 1/2 of one $37 fee but only if I agreed to open a 5/3 Early Access Account (which currently breaks Kentucky State Max Interest Rate laws). After I opened the account I was not allowed access to it for 60 days? In short I was not allowed to make a deposit by no fault of mine and they were unwilling to waive all of the fees. This is the latest way the legal thieves will cause overdrafts. If you have a pending transaction that WILL NOT POST on that day it still goes against your balance even though there is no attempt to post to the account. Here is my example...started Wed morning with $110 beginning balance and had three debit card transactions posted totalling $89 which left me $11 ending balance. My daily activity still shows this and never has shown a negative balance. On Thur I was charged $111 in overdraft fees and I was told that there was $62 pending transaction (which posted Thursday) that made my available balance less than required to cover the 3 debit transactions when ordered from greatest to least. FYI...only one if least to greatest. They confirmed they could not have posted the $62 on Wed if they wanted to and made no attempt to post it to my account. They did not receive trhe transaction from the vendor until Thursday.The overdraft notice reads that my account balance is($50.59) but my daily balance has never reflected a negative amount during this situation. I was told that the ($50.59) was an 'Overnight Balance' even though it reads that was my beginning balance on Thuirs. To top all of this off I had utilized their website to transfer $270 from one account into the other on Wed night prior to any postings taking place. The online transfer showed that it was posted to my account at that time and my 'AVAILABLE BALANCE' was adjusted according. I was told that even though it showed it was posted and it was added to my AVAILABLE BALANCE it was not because I performed the activity after 9:00 pm EST. To repeat even though my account showed there was an adequate available balance I was told that 'no that was not correct. you would have seen that but it is actually not posted' I am in search of attorney and will post when (not if) I find one.

I received a letter in the mail that my open line of credit has beed suspended. I have had this account for over five years and have never missed a payment. The letter read, "During a routine review of your Line of Credit account we noted a significant change in your financial circumstances. As a result, we are suspending further draws from your Line of Credit." That sounds really bad. I got my "free" credit report and found it looked better than ever. (No negatives, good debit to income ratio, etc.) I called the number on the letter and tried to get someone that could tell me ...WHY??? They claim they do not have access to that information. I asked to be put in contact with someone who could. The lady kept repeating herself that there was no one I could talk to. How in the world can they change my financial plans without any explanation? I reassured them my credit is fine, my house has not depreciated, not late on any payments. They made a mistake. I can't even prove it to them because they would tell me why. How ever, in 10 business days a should get some papers in the mail to reapply for it. WHAT?!? So they can run my credit report AGAIN! Or maybe convience me to refinance. I am looking into a financial institution that wants to help me and work with me. This bank obviously has gotten too big for thier own good.

Fifth Third Bank is not only calling me directly but, calling my office as well. I feel it is total harassment to call me on my mortgage loan when it is not late until after the 15th of the month. Furthermore, it is 02/09/2011 and I still have not received my 1098 Interest for my line of credit with Fifth Third Bank. If they want to call me after the 15th of the month that is fine because then I would be late but, to call me asking me why I have not paid my mortgage and could I make a payment today when it is not even past due is absolutely rude and HARASSMENT! Also, I think it should be against the law to call my office!

On Thursday 1/27/11 I sent out a check for my car loan (through a different bank.) I did not check my bank balance on Friday thinking the check wouldn't get down there before Saturday at the earliest, when my paycheck, which is directly deposited, would show up. So on Saturday I went to Walmart to buy some groceries but only got a partial payment. I go to check my account and they had let that check go through. Now I live in Northern Michigan and the address for the bill is in Columbus, OH, some 600 plus miles away. On Friday, 1/28/11 the check somehow managed to get there and be cashed. When I send a birthday card to my family downstate it takes two days to get there first class. How in the hell did it get down there in one day when every other time before that my payment goes through on the following Monday?! I know they did this on purpose to screw me out of money. I had to do an advance and the partial payment is still on my account, even though Walmart voided the transaction and rang up everything over again. This has happened to me before and I lost out on 800 dollars. I even deposited my check and they never bothered to mention I was overdrawn. It took a closer branch to tell me the issue and I had to get a loan from my family to pay for it. This is the last straw. I have a UM credit union account but it's too far away and there are no local branches outside of Ann Arbor, so I will go to Bay Winds credit union instead. This bank should be punished for it's terrible practices and prosecuted to the fullest extent of the law for the crimes against their customers!