Filelate.com
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Category: Websites
Contact Information
United States
filelate.com
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Filelate.com Reviews
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Delavere
May 25, 2011
This site was an absolute pain in the @$$
This site was an absolute pain in the @$$. The price is fine but the crap you have to put up with isn't worth it. I had to file 2009 and 2010. After re-entering a lot of info that the site failed to save, I get bounced around and thrown into limbo for a couple days while they "process" it only to receive notice that I have to send them some form I've never heard of authorizing them to file for me!! And best part?? The form has to be faxed or mailed? WTF! I don't think so!! Got on their "live chat" only to find out it's some illiterate Indian or a Bot reading a script or something, practically useless, but I FINALLY get them to give me a way to email their bogus authorizing form to them (one of the three suggestions wasn't even true, the other was to fax or mail it which was what I said I didn't want to do! stupid bot...) Anyway, FINALLY get that done and FINALLY get a link to an ACTUAL copy of my 2010 for my records and takes me three reloads of the site to let me download it!! Oh, and yeah, my 2009?? All they do is fill in a very sloppy 1040 for me to print and mail myself. Jackasses.
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accountant116
April 26, 2011
bad quality
These guys are not running a good business.
After paying close to $400.00 for the Lifetime membership, I found out my taxes came out wrong.
I couldn't find the place on their site to deduct my mortgage insurance premiums. I had to find copies of blank 1040's from 2009 and then redo my return by hand.
No refunds available!
It is great that thre is a site where you can do previous year tax returns, but it is not worth the money, and has a lot of bugs to fix.
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benedictamy30
January 21, 2011
Scam
Took my money and did not deliever my return. Now they have severed communication with me.
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maz999
June 9, 2010
Scam
This website is VERY deceptive..it leads you to believe that you are able to e-file late tax returns as far back as 2003 and once you have paid they send you an email stating that you can not e-file 2003 taxes..so I paid to e-file 2004 taxes and they sent me another email stating that I could not e=file 2004 either..(nothing mentioned in first email.) Called company and spoke to a "Clarke" who later changed his name to "Clarence" when speaking to my Husband. Clarke or Clarence would not let me speak, would constantanly interupt me will jabber that he was obviously reading, and or had said the same speech many times, but it was said in a rude monotone fashion...When I asked him to stop talking nearly 10 times in a row, my husband finally got upset and took the phone from me.(thats when :Clarke: said his name was "Clarence". When we asked to speak to a supervisor, he stated, he was the only one we could speak to, then he changed his mind later and said a Supervisor would be the at 4.pm. he and his webpage are a rip off..dont use them
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ms2cute
August 12, 2009
totally a ripoff took my40 bucks with no answer
i filed my taxes through this company with them not telling me everything up front in other words the fineprint asked for a refund just to find out it's nonrefundable.
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