I live out of the country and ordered about $300 worth of items for my son from Final Score. They accepted my order, credit card and sent me a confirmation.

A guest was traveling from the US here and it was imperative that they ship the items within a certain time frame. As I had ordered early, there should have been no problem. Well, at the last minute Final score canceled my order saying I had never confirmed by email... they never sent me an email asking me to confirm my order. I told them I never got it or obviously I would have confirmed it. I said, 'well, I'm confirming it now, SHIP!' before my friend leaves the country! They said they can't do that - I have to reorder. I couldn't remember what all my son (16) wanted and he was gone for the week. After a BUNCH of back and forth, they finally came up with my original order. Several of the items were now out of stock ((naturally...) so we missed out on some great deals, but then they refused to ship it 3 day air and their original sale was 'free shipping' plus the discounts! They said that since I didn't confirm the original email that I never got (and they never proved they sent!), that it wasn't their fault. I said it wasn't MY FAULT they didn't just fill the order after I confirmed on the first email and send the damn things off!

For me to have them ship their items overnight or 3 day it would have cost me too much - the whole purpose of the order was to get this stuff with the free shipping. Baby boy has big feet and his shoes weigh a ton!

Anyway, so I was forced to cancel the order totally and tell my son that baby's not getting a new pair of shoes after all.

This is the kicker.

The next week they had another sale... with FREE SHIPPING!