Finger Furniture
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Category: Home & Garden
Contact Information
Houston, Texas, United States
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Finger Furniture Reviews
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Herman Mathews
March 14, 2009
Deferred Interest
My father purchased a bedroom set for my daughter and always paid his bills on time. He had an unfortunate accident and was placed in the hospital for tw0 weeks which caused him to miss the last payment he owed. All the deferred interest was added to his account which was approximately 1100. 00 He called the finance company but they did not care and take into account the reason he missed the payment. I think this is very unfortunate and a terrible way to do business. It certainly is no way to treat a good paying customer.
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October 7, 2008
where are my nightstands?
My husband and I bought a bedroom set in July 2008. We were told the nightstands would take 2 weeks longer to be delivered. Here I am in Oct of 2008. I have stopped talking with my sales man MarK Musgrove. I have left messages for Pam Stelzger at the cooperate office who has previously told us that our nightstands would be shipped in sept 24 2008. No one has called us back.
Every person who talks about furniture or see's ours I make it a point to let them know we went to fingers and have had the worst experience.
Please do not buy your furniture at Fingers!
We have an incomplete bedroom suite and no one will call us back to let us know where our nightstands are.
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December 13, 2007
Service
My family has been getting their furniture from Finger's for about 22 years. A friend told me about the complaint board and when I looked at what people have written, I was amazed. I just bought a dining room set on March 20th and the sales lady said it wouldn't be available for about 8 days. She called me when it was in stock and we picked a delivery date. Everything was fine. I've never posted anything like this before, but since my family has enjoyed Finger's for so long, I thought I should let people know what my experience has been.
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December 12, 2007
I apologize!
I apologize to those of you that have had a negative experience with Finger Furniture Company and that we did not meet your expectations. We are totally dedicated to providing world-class customer service. We would appreciate the opportunity to earn your business back and provide you the service and satisfaction you deserve.
If you have an issue that has not been resolved satisfactorily, please contact my office at (713) 221-4275 and reference this posting.
Sincerely,
Rodney S. Finger.
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