I ordered a large wedge pillow from this company to help me sleep after surgery. I thought with a 30 trial period, if I dint like it I could send it back. Well, thats where it gets tricky. The pillow cost $99 they charged me $35 to ship it to me. My "free gift" was broken and after about a week I sent it back. At that point I realized I had to pay to return it. $40.00 Then when they recieved they called me the day after I was suppose to pay for it had I kept it and told me I still owed the $35. it cost them to ship to me, plus a late fee of $4. I thought I was done. I had returned the item within the 30 days, but no...I still owed and the rude man who informed me of all this was a complete jerk. Long story short. Always read everything before you buy.