The day after christmas i recieved my anniversary wedding set from fingerhut. within 24 hours two stones had fallen out. i called customer service and they said they were sending out a label to mail it back for credit or an exchange. now remember this was like the 28th of december. im still waiting for the label. i even called customer service back and they didnt know anything about the first phone call, but said they would resend the label. still dont have it and while im waiting another stone fell out of the ring. fingerhut has the worst customer service i have ever seen in my life. most of them can barely speak english. and the rest cannot seem to place the order. by the time i get a label it wont even be diamonds anymore it will probably have turned back into coal. for real this place sux bigtime.

FingerHut was helping those who were poor to purchase items with monthly payments. I ordered from a magazine and threw it away after I made the order. The order in the magazine advertized that is you bought two products together You would receive a discount. I looked my account and no

order was processed. They had told me it would be delivered Dec 10th.

I called then about my order and they would not give me any discount. I told them, I wasn't the one that made the mistake, I tried two more times

and asked for a supervior. All three said that their was no such deal and I did not know the magazine number. I told them it was the catalog sent to maryland in Dec. I told them what the add said and they acted like they

had no information or catalog. That is bad business.

They found the items but not the discounts. I am unhappy the way they did

not try to help me and the $35 dollar shipping charge.

I want credit in full for a membership for credit watchman that I never approved.

I signed up for fingerhut on Nov 24, 2010. I was immediatly approved and given a $250 credit limit. That same day, I ordered 6 feather down pillows and a new King Size Bedding set. I received the items on Dec. 3rd 2010, my "free gift" arrived 2 days later (it was 2 christmas stockings, actually quite cute).

My only complaint is there customer service (the products they sell could be higher quality too, but thats what you get when you pay for the convience of monthly payments). Anyways, the day AFTER I ordered my items, I tried signing in again to see if they had anything else I wanted (I still had about $100 credit remaining and intended to pay them in full on my 1st due date) but I couldn't sign in!

I tried over and over, but my email address was not REGISTERED anymore! I called a few days later, and they told me they had a problem with their website and it would all be corrected. 2 weeks later, and it STILL isn't working! In fact, my email address is now registered to someone else's account! I plan on calling them again soon, we'll see what happens. But I don't expect much from people who can hardly speak english. I don't mind overseas customer service.. but they should at LEAST understand basic english and be understandable. People with intense thick indian accents should not work the phones.

Other than that, I was pretty pleased with my items. My comforter is soooo warm, my pillows are nice and soft (altho the feathers like to stick you occasionally). Fingerhut is what it is. If you can't afford to buy something outright at Walmart or wherever, than this is probably your best option. I am only doing it to improve my credit score and buy a few things here and there that I can't afford to buy outright while I'm in school and planning a wedding.

Over the year I have received several catalogs from Fingerhut stating I was preapproved for credit. The credit was different with each catalog ranging from three hundred to four hundred dollars. I never placed an order until November 15 I placed an order of what was supposed to be Christmas gifts. After waiting for two weeks and making two phone calls to inquire about my order I received an email stating I had been denied. This is bad business. I want removed from the mailing list. Apparently their idea of preapproved is not the same as mine.