I recently went in to firestone to have my car checked, struts were damaged, I authorized replacement, I inquired about the credit card from CFNA, the mechanic asked me some general information then printed the Credit Card agreement, I read the fine print then told him that based off of the interest rate that I would not like to apply, he said "its too late I already activated the account through the system" I said, " I didnt authorize you to do that and I didnt sign an agreement" he said "but you gave me your information, andthat all I need"
DING DING DING CREDIT CARD FRAUD RIGHT IN FRONT OF MY FACE< UNETHICAL BUSINESS PRACTICE

Went in to have my A/C serviced the day before IKE hit. The manager had that thing in and out in 4 hours, which sort of surprised me, but the A/c was cold so we hit the road for New Orleans. Then the thing started making all kinds of noises from the compressor, the HIGH switch wouldn't work and the drag on the engine was unbelievable. Went back to give details of the interior switch and they took it back in and told me it would be an additional $800 for the switch. I had just paid nearly $2, 000 already (and I found out that the job would normally cost $1200.00. Asked to speak to the manager who was "out", "on the phone", "on the toilet", "with another customer", "sick", "out" and "home sick". Called Firestone's Customer Advocacy toll-free line and the lady was nice, but did nothing. She told me she would have a "senior supervisor call" regarding the over-charging and lousy service. Never heard from anyone. Don't use Firestone Complete Rip-off Auto Care. You're going to pay 30% more than you should and you will get absolutely no customer care, much less customer CARE. Avoid these guys like the plague and go to Jerry's on 1960 in Humble.

Used a $20 coupon to get an oil change/tire rotation - no complaint there. Service guy showed me that my air filter needed to be changed - for $30. I figure I can do this myself for $15. So I said "no". However, I think that they purposely re-screwed my cover back so tight that it made it extremely difficult for me to open it myself. They knew I was going to do the replacement myself. Not only that, but they quoted me $690 of recommended repair on my 2006 Accord that only had 30K miles. Are you kidding me? I know sales is important, but that's going beyond...