First 1 Financial Reviews
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taxilady
March 12, 2011
Hateful - greedy company
I have tryed for over a year to get this hateful Company (First 1 Financial) to give me a decent pay-off for the mini van that was under a contract in a 19% interest rate. It was a weekly payment plan. If the payment was not made on Monday, they started adding late fees that added up to $50 by the end of the week, then the phone calls every day to get you to pay, sometimes twice. The customer service reps never announced their name, I always had to ask.
They will only report your credit payment to one reporting agency, not all three. Finally, I had my balance down to a point I could pay cash and when I went to get the totaly balance they had tacked on another late fee from the original balance that was announced on the on the phone line that gave you a figure. I talked with the manager SUSAN and reqested to take that late fee off and they would have the full balance paid in 1 hour. They refused to do so. So, now I am going to show all kinds of late fees that was not over 30 days old and my credit is only going to refect on one credit report. (The one that creditors never pull????!!) Don't ever use this awful Company.
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tiffany fields
December 8, 2010
repoed my car 22 and a half hours after i paid my delinquent balance then charged me 150 for a fee they were responsible for
on november 29th i called to make a car payment..at that time i was told that my car had been placed on the repo list and i had to pay 650.00 to get it off..i paid 65.00 at that time..november 30th i called and payed 220.00 then december 2nd my sister called and paid 365.00 with her bank card...my sister asked the customer service rep if there was anything thing else owed..the rep said no..and said that she would take the car off of the list..december 3rd at 630am a tow truck picked my car up..i notified him that the delinquent amount was paid and gave him the confirmation number..he told me he still had to take it til the company called him and told him to release it..i called the company at 9am and told them my situation..the rep told me i had a zero balance and told me she would call me back..she called me back and told me i had to give them another 150.00 for closing fees..i disputed it because i wouldnt owe the fees if my car hadnt been wrongfully repossessed..i was yelled at..told to pay my bills even though i wasnt delinquent anymore..i was emailed and told i held a zero balance and told i owed the tow company for all the work they did...i never knew u could repo a car without a delinquent balance but u could repo for a closing fee..my contract states that my car will b repoed for a delinquent balance past 30days past due not closing fees for w wrongful repo
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TIMA123
October 21, 2009
TITLE
I GOT A CAR LOAN FROM FIRST 1 FINANCIAL AND REMEMBER SIGNING SOMETHING THAT SAID AFTER 30 DAYS OF NON LATE PAYMENTS THEY WOULD SEND ME A TITLE IT BEEN 7 MONTHS AND STILL NO TITLE I CANT AFFORD THE NOTE NO MORE AND IM TRYING TO SELL IT TO PAY THEM THE MONEY I OWE THEM
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