I am living on disability at my parents house i had $409 in my account I went in to cash a check and they informed me a $685.00 charge had been made I told them it wasnt me and they said we have to wait till the charge clears before u can make a claim its been about one week and the charge is still pending and after that
it may be up too 10 buisness days till i can get my money back and they are going too take part of my next disability check too cover the negative I did nothing wrong and they will not help me im living with very limited means I need that money I cant wait 3 weeks I cant.banking at first convience was such a big mistake
do not bank with them thanx

Looking at previous reviews, there isn’t much more that can be said about this bank, but here you go.

My daughter inadvertently over drafted. Within 2 days, the OD charges had run up to $300+. We went down and took care of the charges, as well as closing the account. They tried to get her to leave the account open with a dollar in it. (I'm sure this was so they could find other charges to collect)

We refused and closed the account. 5 days later, a netflix $9.00 charge came in, which sent the already closed account into OD again? At this point, they started adding up daily charges for OD. They kept doing this for 2 months, without any contact. At this point, they sent to collections and are calling her 5+ times a day.

She is a struggling single mother, trying to make ends meet. I could help out and pay these fees again, but whats to say that this wont happen again as the account was already closed.

I put some of the blame for how this bank is preying on people who are having difficulties, on Walmart, as Walmart must know of their business practices, and lets them prey on their customers.

Start taking your complaints to the grocery stores who are hosting these banks.

disgusted..

I'm filing this report on behalf of the negativity, and bogus unprofessionalism of First National Bank Of Texas, Aka 1st Convenience. My experience with the Banking Institute started at the very begining of a New Account, I was told upon the deposit of a 700.00 dollar check it would post to the account by the 10th businessday which turned into over a Month long adventure and caused my Rent check to bounce all over Dallas, I went to the location I opened the account and was told that oh no we said that it would be ten business days before the money would be available.

I asked the Branch Manager to write a Statement to my Apartment Manager she wrote the letter to benefit and cover her backside. Not only did I receive NSF charges for that the money still took weeks to post. This occurred is Oct.

Nov. 1 I made a counter deposit, then five days later my pay check was directly deposited. by the 11 my account had three deposits the last deposit I went to the bank to make a with drawl and discovered I had no money in the bank and was told my account was in a negative status when the money posted. I was to out done and very disgusted I asked the branch Manager to go over my account and find where this money just disappeared to. she only showed me the overdraft charges on the account 33.00 ten times and 2.00 charges each day I told them they were Operating Like a Loan Shark not a Bank I still have not gotten this resolved and I want my Money bank they consumed my entire pay check on Nov. 1

I have e-mailed the Killeen T x office then they have a Post office Box, what kind of Bank is this...