First Data Global Leasing
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Category: Business & Finances
Contact Information Florida, United States
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First Data Global Leasing Reviews
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Annette30
January 18, 2010
Leasing Cancellation
I cancelled my equipment leaseing on 19th October and requested the address to return the equipment. I also stopped the direct debit. n 26th Novembe I received a demand for unpaid rental and a threat to take me to Court. I spoke to their office explaining I had cancelled the lease and was still waiting for the address to return the equipment. I finall received this information on 2nd December and returned the machine on 14th December and this was delivered on 17th December. (I have photocopy proof of this). I then received 3rd December bill for one months rental whiich I paid to get them off my back. On 23rd December I recevedanother demand for rental and informing me that if this was not paid my agreement would be teminatied and I would be liable for damaged for breach of contract amounting to £901.03. I wrote to them again on 2nd Janaury enclosing copies of all letters but on 13th January they wrote to me again staing that I have to pay them £228.10 and if I don't return the equipment within 15 days I will be liable for another £165.00 . Having regard to the fact that they took delivery of the equipment a month ago, I am going to have great difficulty in returning it yet again. If I receive any more demands/threats from them I shall have no altgernative but to report them to Trading Standards as every demand they make is a different figure and they are demanding unlawful payments.
This is the seond American company I have had problems with and I am making sure in future that I do not deal with American company's for anything .
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Robbb3
January 12, 2010
STILL BEING CHARGED FOR LEASING
After hostile representatives for MERCHANT CARD PROCESSING in HAGERSTOWN, MD -who were annoyed because I was canceling our 7 year business relationship- refused to supply me with FIRST DATA GLOBAL LEASING'S number I was finally able to locate it. I called to say I was returning the terminal.
I returned the card processing terminal that was costing me $34.10 a month on 11/17/2009 and received the signed return receipt on 11/23/2009. I am still being charged 3 weeks later- so far 12/12/09 and 1/11/10. I just phoned FIRST DATA, was put on hold to listen to squawking recorded music for a couple of minutes before a recorded voice asked me to leave a message and someone would get back to be within 48 hours!
I am using a credit card company now that charges a smaller rate, supplies me with a free terminal and puts the money in my bank the next day NOT 2-4 days later as MERCHANT CARD used to do.
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J.cope
January 6, 2010
lawsuit
the representative for first data global leasing through SunTrust Bank assured us that although the "lingo" of the contract stated it was not able to be cancelled that if we wanted to quit using we could at anytime.. This information was important to us because we were not sure how long we were going to be installing generators...
When we attempted to cancel the contract they told us we could not.. I actually contacted the rep (no longer working for first data) and she confirmed she had told us that and gave me a phone number to someone who could help us clear the situation.. I contacted that person and he gave me a "corporate person" that would clear the air...She pawned the situation to one of her associates. After countless hours of fighting this situation, he assured me that if the equipment was returned he was going to close the account and we would have no more obligation...the equipment was returned and not another word has been said(now going on two years), UNTIL...I got a letter in the mail the other day from a collection agency stating they are going to sue us!!! Approximately 4 mths ago I had run across all that old information in a paperclip and feeling the situation had been taken care of and gone, , I threw away the package of numbers, name and copy of all coorespondence!! Receiving that letter the other day was one of those "oh..." moments in life!! I am not even sure where to start now trying to get this cleared up once again!! I am so frustrated...This company is ridiculous...JoAnna
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Maxwell Lawn Service
October 19, 2009
Lease Scam
I received a brochure in the mail to start takeing credit cards through Sams Clubs (which I still have) I called and spoke to a sales rep. (whos name I still have) I needed to take credit cards for just one client as this is how they wished to pay their monthly statement. I requested the cheapest machine and way to take the credit card. I asked for the simple machine where you put the credit card down slide a lever to the right and it prints on a carbon slip. The sales rep told me "these are not made anymore" he said he could lease me a machine that you could swipe the card and the deposit would go to my checking account wirelessly for 34.95 a month plus the the rate as low as 1.64% and .19 cents per transaction. He said the machine was 1500.00 dollars and that the 34.95 a month would be taken out of my account monthly. He also said "unlike other credit card companies that charge you the unpaid balance on the machine, that I could return it at anytime for a one time charge of 99.00 dollars" he then told me to read an agreement online to get this all set up, I went to the agreement page to read it and it said page 1 of approx. 35 pages. I started reading it got about page 3 and he called back and said are you finished? I said no I am just getting started, he said just scroll down to the last page and hit agree, that it was just like what you do when you wish to download something from msn. I had no way to print the agreement so I was told one would be sent to me. This has never happened, they want 7.00 dollars to send and agreement which I dont know if it is what I agreed to if the did. They also want 4.95 a month for insurance in case something happens to the equipment, (part of the agreement) the 34.95 a month plus .19 and 1.64% is now about 100.00 a month for one transaction that totals 956.00. These people are liars scam artist and thieves do not do business with them. I am going to write my congressman, senator, and the president if I have to I will not let this go to rest and I will also talk to Sams Club, Mr. Walton would not be proud of this company useing his name.
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this has got to be a joke!
August 18, 2009
Wells Fargo complicit in FDGL RipOff
I'm fighting with them, too! Total scam perpetuated by Wells Fargo who says, once the contract is signed, there is nothing they can do because First Data is a separate company. My first business, green, had been dealing with Wells Fargo for years and trusted them. No, instead I got bamboozled into signing this 200 page lease full of legalese, and since the recession and lack of sales, I had to close business. Called to cancel lease and return equipment and was told not possible, noncancellable, and not only that, if I close my account, they'll take the funds from other accounts I have at Wells Fargo...personal account or company credit cards. Can't reach any manager, and have gotten caught in a real circle jerk! Wells Fargo has many options to lease or rent this equipment, but at the time I spoke to them about obtaining a cc swiper, they only offered me 3 options that they "determined were best for my business". Ha! Best for THEIR business! 3yr lease, 4 year lease or buy the equip outright. Come to find out after calling to cancel lease and return equip, they have an option for a month to month rental. Why wasn't I offered that???? It's a scam and Wells Fargo is totally complicit. There has got to be some kind of something in these leases that must be illegal. WHO OUT THERE WHO HAVE BEEN RIPPED OFF AND STONEWALLED BY THIS LEASING COMPANY FROM HELL WOULD LIKE TO FILE A CLASS ACTION SUIT? CONTACT ME...LET'S ORGANIZE! [email protected]
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Greg Bernstein
August 13, 2009
ATTENTION ISO's
Attention ISO's: If you are thinking of writing deals thru First Data, do not use first data global leasing as your leasing company. They are trigger happy on chargbacks, they took thousands out of our account and could not explain why. This company NEVER answers the phone and never returns phone calls. They are an unlawful company. I strongly advise never doing business with FDGL!
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joybylove
July 23, 2009
Theives
I have had to change my checking account because of fraudulent charges being taken from my account. I had returned the equipment but continued to get billed for a machine I had not used for 3 years it was obsolete. Now they refuse to send a letter of confirmation that this account is settled. Maureen, Pat and Giovanni have done nothing but lie to me. When I got nasty back and told them my personal problem with cancer. Giovanni told me tough shit, everyone has problems and knows someone with cancer. DO NOT DEAL WITH THIS COMPANY THEY ARE A SCAM AND WILL RIP OFF YOUR CHECKING ACCOUNT FOREVER...
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Diana
June 17, 2009
Non-Cancelable Contract
Wells Fargo intoduced me to First Data Global Leasing, at the time when I was looking for Merchant services. Wells Fargo cornered me into signing 4 year contract for equipment lease.
On Feb, 09 I had to shut down my small business and now it left me holding the rope with Global Leasing, who will not cancel my contract and are asking me to keep paying $45 for 1 1/2 years remaining on contract. Thank you Wells Fargo, I hope your CEO's get the foot!
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Michael Katz
April 11, 2009
Unauthorized charges
10/24/08 I received a letter that they are going to assess $20 for 2007 “Average property tax” assessed on the Crfedit Card terminal and $10.20 fee for processing the tax required by state or local
government!
Monday 12/27/08 I called FDGL at 877-257-2094, the number on their letter. 12-27-08 12:40 pm, I called, Sophia, she said they are taxed as lease provider, gave me two tax ID numbers, unk if they apply. I said I am not happy, and she said “Thank you Michael” and hung up. I called Weld County Colo Assessor at 970-353-3845 Xt 3650.
Sean advised the tax ID numbers don;t mean anything, but shows our business address with no specific Unit numbers. they Show NO ASSESSMENT for 2007, and pending for 2008.
This bill is for 2007! I prepared a letter.[First Data Dispute Ltr 10-27-08] Mailed it.
11/4/08 12:13 pm They called. insisted that 2007 taxes are being billed. Gave me tax ID number again. I said govt said no tax for 2007. They insisted it is to be paid by them and has to be reimbursed. I told the woman they are screwing me again. They don’t care. Would not deal with it further
It's not a large amount but they are pocketing it, and charging me a processing fee to take it also.
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JAF Value
February 17, 2009
I was lied to
I Thought I was purchasimg a credit card machine, but instead received a lease. I was also made other promises. They hurried the AGRREMENT which was vague and detailed about everything except the terms of the lease. I warn everyone do not lease or deal with this company. They are large and carnivourous. The machine I leased sells for between $169.95 and $249.99. Iam paying $36.97 a month. I forgot there are hidden charges. They charge WHATEVER AND WHEN WANT IT. These fees are deminimus but add up. This company works behind large banks. My bank is PNC. I cannot even buy myself out of the leasr because it exceeds the leases value over its remaining term. I am like a cow out on the pasture. Remember there salesmen lies. Do not believe WHAT THEY TELL YOU. dO NOT SIGN AGREEMENT UNLESS A LAWYER EXPLAINS IT TO YOU.
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