First Data Merchant Services
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Category: Business & Finances
Contact Information
Reno, Nevada, United States
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First Data Merchant Services Reviews
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Jerico64
May 9, 2009
Fraud
In my opinion, this Internet merchant services provider (provides credit card charges for Internet merchants ) such as SmartSavingsCenter which use a series of aliases such as book dealers (HotBookSales and Discount Book Sales) are examples) to operate a fraud. The fraud occurs when buyers are advised that a discount is given to first time buyers at a web site. Concealed elsewhere on the site is an offer but not a commitment for membership in SmartSavingsCenter at a monthly fee ranging from $29.95 to a six month fee of $119. These fees are not noted when providing a credit number to complete the sale but appear on the credit charge statement later. An allusion is created that purchasing a book is agreement to membership. First Data Merchant Services of Hagerstown, MD and Visa USA are complicit in the fraud by allowing it to continue. First Data Merchant Services refuses to arbitrate disputes. Do not buy anything from any merchant that uses First Data Merchant Services or SmartSavingsCenter.
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August 13, 2008
Corrupt and dishonest company
Corrupt and Dishonest Company. First Data of Florida, Colorado, and Hagerstown is a Corrupt and Dishonest company – First Data Merchant Services / First Data Global Leasing is an amazingly dishonest and corrupt company. They operate like a con-artist. Phone representatives continuously transfer calls and lie to customers. They claim that there is a problem with returned equipment and you owe money. They take money that is not owed. They harass customers by having a computer call and say they are a collection agency. Report problems to the Federal Trade Commission at https://www.ftccomplaintassistant.gov/ and to your consumer protection agency.
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July 16, 2008
Beware
Merchant company will become uncompetitive with credit card processing rates, can not return equipment (that is proprietary to their system only)
Many other processing company's will give you card equipment FREE...Don't use ANYTHING to do with FIRST DATA
This group of companies Community Merchant Services & First data processing & lease is a BAD, BAD deal...Check around, many better processors & rates..
Don't use ANYTHING to do with FIRST DATA.
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June 18, 2008
They're rip offs
I leased a credit card machine thru first data, they auto debit my account for 4 years for the monthly $20 after 4 years the debit stopped, full filled my lease right, NO they decided I owed another $90 but did not inform me of this a year after the lease was up. I found out by checking my credit report after receiving a call from a collection agency. They had put a derogatory on my credit report. I called and asked why they didn't auto take the $90. Get this they said they called once and left a message! I paid the $90 bucks same day, they said they would remove from my credit report and never did. Now I have to fight this battle with the credit reporting agency to clear my name. When I called First Data Leasing the man I spoke with originally said to bad and hung up on me. I explained that if I had let them take $20 a month for 4 years why would I not pay a lousy $90 and ruin my credit.
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April 30, 2008
I hope no one uses this company
Cardservice/First Data put our company on the 'match' list for nothing we had control over. A customer decided to 'dispute' charges on his credit card (because he didn't have the cash and wanted more time to pay) and we get socked with the chargeback. I provided all the invoices/shipping tickets to Anthony to prove he got the material delivered. Anthony NEVER told me what else I needed to do to clear this whole matter up. Instead, they cancelled our account and put us on the 'match' list because of excessive chargebacks. So, the decision by a customer puts our entire business in jeopardy. How is that fair?
We pay a monthly fee for service from this company and they did NOTHING to help us through this situation. They took $25, 000 out of our account 'by accident' they said, but of course not a big deal to them. It took them 2 business days to put it back in and they lied the entire time.
I cannot believe this company is allowed to continue to do business. The number of complaints about them online is amazing. They were recently purchased by Kohlberg, Kravis, Roberts and Co. and that is when all of the complaints began.
I hope no one uses this company because they lie from the get-go.
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