STAY AWAY FROM THIS COMPANY!!! THEY WILL CHARGE YOU HEFTY FEES THAT THEY TAKE DIRECTLY OUT OF YOUR BANK ACCOUNT. THEY ESSENTIALLY ARE A COMPANY THAT WILL STEAL YOUR MONEY. STAY AWAY!!!

LOOK AT ALL THE OTHER COMPLAINTS. THIS COMPANY IS A SCAM AND CRIMINAL IN THEIR BEHAVIOR.

This company sold me credit card service for my business with the offer of a FREE key pad for processing debit cards. Then the salesman added a monthly charge and three year contract after I signed the contract. I received the machine in the mail but could not get anyone to set it up with the proper codes to work. After numerous phone calls, letters and faxes I finally reached a Relationship manager who gave me a postage return code and accepted the key machine, but never canceled the contract. Finally I reached him again and he acknowledged the receipt of the machine, but said I had not sent the proper form to cancel the contract. HE stayed on the phone and recorded it while I faxed the form and recorded the agreement to cancel, however the leasing company still harasses me for payment and for insurance on the machine I never asked for n never contracted for, and had returned. No one will accept responsibility. There is always someone else that needs to deal with it, but no one ever calls. They have never returned the money that they charged my account for the machine that they never made work. I have filed with BBB

FIRST DATA SOMEHOW OBTAINED OUR BANKING INFORMATION AND PROCESSED A MONTHLY FEE OF 59 FOR 11 MONTHS WITHOUT OUR AUTHORIZATION.

THE STATEMENTS WENT TO A BUSINESS NAME ADDRESS, THEY HAD THE ACCOUNT AS A DIFFERENT NAME, WITH MY SPOUSES NAME AS CONTACT.

WE NEVER USED THEIR SERVICES. I AM COMPLAINING TO THE BANKING COMMISSIONER! RIP OFF...

First data sales reps promised the lowest rates, which they are not did speak of any contract length requirements.
When the first anniverisary of service came up, I asked to terminate contract, they stated I had a two year contract.
Then in may 2010 they state my contract expired on June 25th
I contacted them and suddenly they state ll they have is 3 year contracts.
They must submit for a contract review.

These are the worst types of liars and business people ..


NEVER DO BUSINESS with FIRST Data

My company used Cardservice International for many years, then they changed to First Data and everything started to go south. We had a high risk account, but always kept our chargebacks to a minimum over the years and had a track record to prove it. Literally, out of the blue, we were overwhelmed by chargebacks, and were able to provide First Data the proper signed slips and everything they needed to ensure the sales were legitimate. We still lost the sales.

To add insult to injury, shortly after, they canceled our account, due to excessive cahrgebacks, and said they would hold $32, 439.00 (yes... 32k) for six months to cover any chargebacks involved. After sex months I contacted the First Data representative (Gideon Jackson). He said it would be another six months. Then I was pawned off to another agent (Deidra M.Olds [email protected]) who said they would release half of the funds, then another half later. I provided copies of my ID and contact information, per their request. She said they would send a check to me for half of the funds. It never came, she never replied, they no longer return my calls or emails.

You can imagine the damage done to your business with someone holds $32, 439.00 without notice. It literally ruined and bankrupted the business.

It has been 2 years since they agreed to pay the money, they will not return any contact to me. My next step is legal recourse, though that too is painful as some collection agencies are asking for as much as %40 - 50%. I have lost my business, and money. I'm at a loss.