I have just been served papers from an attoney representing FNB Omaha in a small claims matter regarding my VISA account. This account was covered by Unempl0yment and L & D Insurance and was a feature that I was willing to pay for given the supposed and obvious derivable benefit.. In the many years that I paid this monthly fee which came with my monthly statement, I believed that I was "covered " in the event of a personal financial or medical catastrophe.

When I became unemployed, I requested the insurance benefits forms from FNB Omaha ; filled them out and sent in all appropriate and supporting documentation to initiate my unemployment insurance claim. Four weeks later, I was calling for an update and was stunned bya rude CSR who needed some prodding to do her job (s) in verifiying my previous employment ! FNB Omaha had my paystubs, my unemployment detemination, copies of my unemployment checks and my insurance application form which had my prior employer's address/phone/website information. Not only did they not call my employer, they were informed of my employer's policy that a Verification of Employment would require a "fee". I was told by the CSR from FNB Omaha that paying a couple of bucks for a verification was not a viable option for them and therefore, my claim was summarily dismissed.

Needless to say, I immediatley closed out my account and cancelled the insurance. I am now being sued for breach . While I am prepared to defend my case with vigor, I will also pursue any other measures, to include a class-action lawsuit to mitigate this issue on my behalf. Should I lose my current case in court, FNB Omaha will be stymied by my inability to pay this debt because in fact, I continue to be unemployed, which in fact I can prove with 100% merit.

I had gotten back from a chaotic business trip and for the first time in my life, forgot to pay a credit card bill, which was due the day upon my return. I had perfect credit and always paid my bills on time. I just received a phone call from First National Bank of Omaha stating that I now owe $2500 for not paying my January bill, which was only around $1000. They have been charging me $35 every single day without my knowledge. You'd think First National Bank of Omaha would contact their customers to notify them of these additional charges a few days after the bill is past due, but no. They instead wait until they've only gotten hundreds of dollars out of you and THEN contact you to inform you your payment is late and you now owe an amount that's more than double what your original credit card payment was. I would not refer anyone to First National Bank of Omaha because this company is intentionally trying to push their customers into debt. On a side note, they also have the worst customer service I have ever dealt with in my life.

My wife and I have had over a 720 credit score for than five years. My own at this very moment is 777 with two agencies and 781 with another. I know this because this bait and switch bank just raised my interest rate from 6.99 fixed to 24.50% variable with no explanation even after I sent them a copy of the reports. I recently used this credit card for a home remodel project where I did use 70% of my available credit, but why offer it a large credit limit to me if they don't want me, the customer, to use it. I have several other cards with a $0.00 balance with some even larger limits. If you are a credit worth consumer and want an honest relationship with a bank, STAY CLEAR OF THESE GUYS. I plan on paying off the card within the next 6 months and closing the account. When I asked, as a customer, to speak to someone about the issue I was referred to the "Office of the President". I don't need to talk to the person who runs the bank just the misguided person who does not want to business with some who has a 777 credit score. The only saving grace in all of this is I have a choice, some other consumers do not. I feel for those people who this bank preys upon.