My mom passed away end of April, I contacted FNB, informed them and sent a copy of the death certificate to them and to FNB card division. I am waiting for the letter from the master of the high court to finalise the estate as I am the executor.

I saw this week that FNB is still allowing debit orders and card fees to be deducted from this account. Surely this is not allowed?

I've been contacted by 2 Attorney firms now with regard to my FNB credit Card. I have querried both firms as to which account was handed over to them and they both gave me the same account details.So FNB not only didn't contact me in regard to my credit card being in arrears or that they are in process of handing it over, but they handed it over to 2 Attorney firms for collection with 2 different amounts which differs with more than R5000.

I don't deny not having paid the account, but I would like to know who am I suppose to pay at the end of the day as I will not be paying 2 attorneys for the same debt.

why are you charging my bank account a $20.oo monthly with no authorization this is fraud

On the 14th Aug, I did a once-off internet transfer to another account.Since the person needed the money urgently, I chose to do an Express Clearing, which went through on my side.The person I was depositing the money to didn't get the money though.In the morning I went to my Branch to ask, I was told the Express Clearing didn't go through because it was a once-off, I showed them that it did went through.The person from the Internet Banking told me that I am not going to get charged the R32 because it didn't go through.I wanted them to reverse the money so I can deposit manually because it was needed urgently and they told me I am going to get charged for that! It was not my fault in the first place because the Internet Banking allowed me to do the Express Clearing, and I was put under the impression that it had gone through. Any way, I was not surprised today when I checked my statement and I found out that they have charged me the R32 for an Express Clearing that never happened! They wasted my whole morning that day going up and doing trying to fix their problem, I want to be reimbursed and rewarded back the money I deposited otherwice it's goodbye for both my accounts with u.

Called the e-bucks call center on the 300609 to cancel membership as I specifically stated I do not make use of this service & I dont want to be paying unecessary membership fees. According to my knowledge it was cancelled. Paid up my credit card in full to a NIL balance in July; August I receive a statement for EBUCKS MEMBERSHIP FEE!!! Called FNB Card, requested me to Call EBUCKS call center, called them, advised they do not reverse such fees, I need to contact FNB CARD, I AM BEING SENT FROM PILLAR TO POST AS NO ONE CAN TAKE RESPONSIBILITY FOR THEIR STUFF UP...I CANCELLED THE **** THING and dont see why i should now pay for it. I have been in contact with the EBUCKS call center for an entire week, was promised to be called back with feedback, still waiting STEVEN, and eventually was advised that the amount is in the process of being reversed, only to find out today, it cannot be reversed cause they do not deal with this issue, FNB Card needs to. Can SOMEBODY please sort this stuff up out and stop RIPPING your customers off!!! Wheter its FNB CARD OR EBUCKS that needs to sort it out, I DONT CARE, maybe the 2 departments needs COMMUNICATION SKILLS to avoid such nonsense!!!