First Niagara
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Category: Lifestyle
Contact Information United States
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First Niagara Reviews
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heresthekicker
December 15, 2010
customer service and overall competence
I've had better customer service at a Dollar Store. They are incapable of completing the most simple tasks in a modern way. They have no mastery of basic web or transaction technology. They use archaic business processes to complete simple tasks such as changing the address on an account.
I see that the company is continuing acquisition and expansion. Their systems are not ready for scale.
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JobSeeker917
August 5, 2009
Employee Treatment
I choose to keep most details confidential as several people we know are still employed there. This company will toss you out when you get retirement age or have any health issues - even supply you with a sheet of other employees who were let go on the same day, years of service and their age. All they are interested is in the bottom line...don't kid yourself if you are doing well. Your day will come.
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