First Premiere Bank

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Category: Business & Finances

Contact Information
P.O Box 5147/5510, Sioux Falls, South Dakota, United States

Phone number: 800-987-5521
mypremierecreditcard.com

First Premiere Bank Reviews

Potter May 7, 2009
Overcharged
I have horrible credit. I've been trying to pay off my outstanding debts and pay everything on time to improve my credit. While my credit was slightly getting better, it still wasn't good enough to get a normal credit card. I applied but none approved me...and then Premiere sent me an email saying they could work with me. My boyfriend was adamant about not getting a card because of the trouble they cause. I should have listened.

I got a card with a $200 limit. I figured it would be ok. We can handle that by only making a small purchase each month and paying off the balance. When I got the card, I found out there would be a $150 service fee or something so my available balance would be $50. Ok...if it helps my credit score...no big deal.

Except that wasn't what happened. I made MAYBE 3 or 4 purchases with it in the span that I had it. I usually paid a little over the minimum hoping it would help reduce the balance...Oh was I wrong.

There were SO many fees that the last 3 months, no matter how hard I tried to keep my balance in the black, it always would up in the red. One time, I added up the listed charges and found an almost $10 discrepancy between my listed balance and my posted transactions. I emailed them several times and each time, after a week or more, I'd get an email telling me they couldn't help me...but in that time, it turned out that I was being charged for fees not listed yet. I finally had to cancel my account because I wasn't using the card, but I was paying all these fees.

Not only that, but to make a payment, I had to pay. Usually, I pay all my bills online or over the phone, but both of those options cost between $7 and $12 to do. I didn't know that when I got the card and I told them when i canceled that had I known that, I never would have gotten it. I had to pay for a money order and a stamp...it was just a hassle to pay the bill.

I should have listened to my boyfriend and not gotten the card...rather than improving my credit, I made it worse. If you're like me with bad credit...just pass up the seemingly good offer...it'll cause more damage than good.
sunshinegirl75 March 23, 2009
OVER CHARGED AND CHARGED MY BANK ACCT WRONG
I had a First Premiere Bank credit card and closed it last month. When I called she was negotiating the balance down for me, since I was closing and just been charged a bunch of annual fees. When I hung up I was under the impression that my account was at zero, hence why it was being closed, and that the total amount I paid cover everything, including the $11 fee to pay the payment over the phone.

I received a statement in the mail today. It did show the account was closed, but it also showed that I owe another $42.82. Not only that but they took $10 more of a payment out of my checking account then what I was told, or agreed upon. The amount also was suppose to include the $11 payment fee; however on my statement it shows the payoff amount $10 higher then what I agreed AND a fee of $11 for the payment.

I called, thinking that it was just an error and they would fix it. Instead I was told that the person I had spoke with messed up and told me the wrong amount, on top of already debiting more then she was suppose to out of my bank account and adding on the $11 fee in addition to. I told them that the amount we agreed upon was suppose to cover everything and put the account at zero; which is why it was showing closed. She said that I owe $45 more and would have to pay that today. I told them that I should not have to pay anything when they are the ones that screwed up, supposedly. I told them that I want the tapes reviewed of our conversation where she is telling me that it would be at zero. So now supposedly they are going to review the tapes and I have TO CALL THEM BACK in a few days.

This really makes me mad and is really bad business, especially considering I have had an account with them for the past 2+ years with no late payments and paid the thing off like they wanted.
November 3, 2008
unauthorized card + fees
Received a statement for a card I do not even possess showing an owed balance of $216.47. No authorization for issuing of a card.

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