First Universal is unscrupulous, totally without character, rude, misleading and unethical. I was told they would reduce credit card, car loan rates, and they would get my loan modified in 30-90 days. I told them I was current on all debts, they said that didn't matter. Then I get a call saying they couldn't help because Countrywide was helping people who are not current. My loan is about to adjust to an adjustable rate and I'm trying to forego any problems in making my payments. Okay I get a call from someone saying it would take up to six months to get my loan modified. But if I were delinquent that would get faster action. I said I am not going to miss payments and have that show up on my credit report. I called back and said I didn't want them doing anything for me. I get a call from someone else on 3-5-09 asking what they could do, I said nothing, I proceeded to tell him exactly what happened, he said I must have misunderstood in a condescending way, because no one at their company would tell me to miss payments. I am not stupid and I know exactly what he said. The first person I spoke with said in around about way to miss a payment. She said, I'm not telling you to miss a payment but if you were delinquent...The fact is they would continue to draw out this process to get paid. I am so appalled with this sham of a company I could scream. I do not have money to pay them for nothing, and that is exactly what they gave me!!!

This company is a complete fraud, and is only in business to prey on low income homeowners and provide them with a false sense of security, and convince these low income homeowners that they can assist them with lowering their mortgage payments. First Universal Lending then convinces homeowners to stop paying their mortgage even if they can, and some of these cases lead to foreclosure for a homeowner that was never in trouble until they spoke to First Universal Lending and followed along with their plight to steal from the poor, and make some Attorney rich. This company is a fraud and will try to make up any excuse to justify all of their complaints on the internet, do not believe them. These are the same people that forced Subprime mortgages on homeowners, and now are trying to defraud homeowners again.

My husband and I thought a professional could negotiate better with our mortgage company to reduce our interest rate and extend the mortgage time - in order to lower our payments.

After charging us $199, I have had nothing but emails from these folks - usually a different person each time. The same email over and over.
They want pay stubs - we live on social security. They want a letter telling them how destitute we are - I can't write such a letter because we are not destitute - just smart enough to take advantage of lower interest rates. I've told them over and over what our situtation is and just get another form letter asking for the same stuff.

We called our mortgage company - and guess what! They want the same information!

I've just cancelled with First Universal Lending and asked for a refund. We'll try to deal with the mortgage company - and if no good comes of it, we'll just refinance with a MUCH lower rate!

Frustrated Client of First Universal Lending

Spoke with Doug Campion with First Universal and told him my situation. He explained to me that he could help me with my modification with knowing that I had already did a modification with Countrywide. Not once did he tell me that you had to wait 1 year to do it again. I had to find out on my own 1 day after signing the contract. Thank God I researched this company and canceled... Big Scam!!!

I contacted an attorney and he was the one that informed me I needed to wait 1 year since my modification.
Everyone, please do your research first.. You can modify your loan yourself... It might take a little leg work but will save you $$$ and you wont lose your home in the process!