I ordered a trial order of Acai Bewry Supplement for $3.95 (shipping & handling). I made three attempts to call and cancel my order within the required timeframe. The first time, they told me their computer system was down and I would have to call back, the second time they told me they could not find any record of me. Finally, the third time I was able to cancel the order. Then I started receiving charges on my checking account - one charge for $29.95 and another for $1.17. When I tried to call to have ask why I am getting these unauthorized charges on my account, they tell me their system is down and I will have to call back. This is ridiculous and in this economy, I don't have the money to just be throwing around or having it deducted unauthorized.