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D. von Wittenburg
December 27, 2008
unauthorized charges
Unauthorized charge for $29.95 appeared on my statement from Chase: I did not buy anything from Fit-Fac nor any source they tied with.
In talking with a rep I was told they would give me a credit for $29.95. I told them I had no use for the credit since I had no intent to make a purchase frfom them.
She then said they would refund the amount -- I had a better way: I told her I was contesting the charge and not paying Chase for the amount billed.
The young lady laughed --and said "Well, I tried"
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Barbara
December 23, 2008
Charges to credit card
I also had a complaint agains Fit-Fac charging my account without authorization. I ordered the Acri Berry pills as a trail offer and the next thing there is a $29.95 charge on my credit card.
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Don
December 22, 2008
Unauthorized Charges
Ordered sample and paid shipping using credit card. A phone number was supplied to cancel membership but after making more that 20 unanswered calls I gave up. Then a $29.95 charge showed up on my credit card with another phone number, I called and informed them that they will cancel membership and refund the $29.95 or I was going to turn this in to a Federal Fraud investigation because of the bogus phone number supplied in the beginning. I will check my credit card site daily to see if the credit shows up and if not will call again.
DO NOT PURCHASE ANYTHING FROM THIS FRAUDULENT COMPANY.
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eileen hart
December 20, 2008
did not order but were charged
a charge of 29.95 appeared on my credit card for something i did not authorize nor receive anything from them in the mail. this is a dishonest company
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Bill Brundage
December 19, 2008
29.95
Charged credit card for 29.95 without authorizeation
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Deirdre Cooper
December 17, 2008
Fraude Charges
Fradulant charge posted to my account on 12/15/08 for $29.95. I believe the are affiliated with Acai Berry Supplement products.
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rhonda rhonda
December 12, 2008
charges
I have been charged twice on my account for 29.95 and I was both of those credited to my account. No where have I authorized such a transaction. this better be resolved in 7 days or I will contact the BBB>
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sugarburye
December 9, 2008
unauthorized charge
I ordered Acai Berry free trial got charged 29.95 on credit card. how is this product fee?
866-407-1022 NVUS 99239 on my statement.
Is this fraud?
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Two Cats
December 8, 2008
Unauthorized charges to credit card
I signed up for a trial bottle of Acai Berry and agreed to pay the s/h charges. Now I am charged for a membership in fit-fac. This was not part of any agreement I made. I tried calling the number given numerous times and got only a busy signal. No one ever comes online to discuss this either.
Judging by all the other complaints similar to mine, it appears this is a scam and these people need to be shut down.
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Jen
December 8, 2008
Unauthorized withdrawl
I ordered a free trail of the acaiberry and bromalite and paid for shipping and handling on Dec.1, 2008 2 charges were taken from my bank account from fit-fac both for $19.95. I told my bank and called the # for fit-fac and got a recording to call back Mon-Fri. between (9-9). I tried to have a live chat with a trainer named tommy and he also told me to call back on Mon. I called this morning and the # just make a beeping sound and didn't even ring. I then went to the live chat again and got tommy the trainer i asked if anyone was working today and he answered yes we are. But after I told him about the unauthorized charges and asked if anyone was actually working at the #, all of a sudden he didn't want to chat with me anymore. I gave him my # and explained I just needed some help and since he was the one who I chatted with over the weekend and he was the one who gave my the # to call, could he please assist me or find someone who could. Still no answer from him on the chat. I printed out a copy of the chat because he was there at first and then he was gone, I asked "are you still there? Did you go on your break?" But nothing. I don't know what to do or who to call or how to get the money that was taken from my account put back. Can someone please help me? Jennifer Ambrosio 661-755-5231
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