Fit-Fac.com

5 stars
(0)
4 stars
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3 stars
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2 stars
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1 stars
(67)
Category: Lifestyle

Contact Information
online, United States

Phone number: 1-866-407-1022
fit-fac.com

Fit-Fac.com Reviews

Joe July 8, 2009
Scam and lies
I orderd a trial sample of a product called Bromelite, a free trial for 4.95. I was charged $29.95 by fit-fac.com. 2 days later another charge appeared for $69.95 and a few days later another charge for $69.95 appeared. I called both companies and asked them point blank were they a scam operation. I received cancellation # for all 3 charges and was told it would take 10-12 days. One company said they had nothing to do with the other, thus I called both companies, and one apologized for the excessive charges etc. I never signed any agreement for auto ship, I never agreed to buying the product except for the one free trial sample. These companies need to be stopped.
Andrew July 7, 2009
Unauthorized charges
I orderd a trial sample of a product called Bromelite, a free trial for 4.95. I was charged $29.95 by fit-fac.com. 2 days later another charge appeared for $69.95 and a few days later another charge for $69.95 appeared. I called both companies and asked them point blank were they a scam operation. I received cancellation # for all 3 charges and was told it would take 10-12 days. One company said they had nothing to do with the other, thus I called both companies, and one apologized for the excessive charges etc. I never signed any agreement for auto ship, I never agreed to buying the product except for the one free trial sample. These companies need to be stopped.
Harold July 7, 2009
Unauthorized charges
I ordered the free trail of acaii berry and the colonxr products I was supposed to pay only the shipping charges. Now it seems my card is being continually charged for products i have not ordered or received. I am trying to get through to their customer service center. I finally located a number for them. so far my bills are over 300.00 dollars.
Ralf July 7, 2009
Unauthorized charges
All of a sudden I'm being charged 29.95 for a product I didn't order.Some acai berry.I have no idea how they got my credit card info.Now I'm going to have to call them.
James July 4, 2009
Unauthorized charges
www.fit-fac.com charged my card 29.95 without my authorization. Causing my account to overdraw. The bank helped me out but I wanted to report this. I am a senior citizen on a fixed income and caused me stress that I did not need.
Carol Dumont March 4, 2009
Unauthorized credit card charge
My credit card was charged $ 29.95 and was unauthorized. I ordered a "free" sample with shipping charges ONLY. I then received a charge of $38.95 and another charge for $39.95 on Jan 9th and then charges of $ 44.90 and $44.90 on Jan 24th. All of these charges need to be credited and this company needs to be stopped.
RLB February 26, 2009
Fraud/unauthorized charges
I was on line and saw where you could order trial of Acai Berry onlong with body cleanse, for $3.95 S&H. I ordered knowing if I did not want to be charged more I had to cancell within 7 days. I only got one of the prodducts and decided to cancel my order the day I got the samples, so I thought. The lady I talked to put me on hold for a few minutes and when she came back to the phone, she told me my order was cancelled and I would not be charged the $29.95. When I got my bank statement this month I noticed a charge on it from a place I had never traveled to or a company I had never heard of, I was not only charged the $29.95, I was also charged $1.17 for who knows what!!! I am going to my bank tomorrow to see what they can do. I am also going to report this outfit to the BB. Its a shame you can't even do a simple thing as shop from without getting ripped off. I think Oprah should address this fraud issue since that is where most of us first heard of the product, don't you think.????
Charlotte Flowers February 25, 2009
charge for something did not oreder
This matter was supposeed to have been taken care of in January. I am still getting charged for $1.17 and $29.95. I cannot get through on the telephone line. I will not pay this. I would like to have a mailing address and company name for this, so that I can write to them.
Janis February 19, 2009
Unauthorized charge
I ordered a "diet tea" from a pop-up window on another site. The site did not appear to be working as I got no online confirmation of the purchase or email confirmation. Then my bank account showed a charge for $29.95. I called the number from this web page of complaints as my bank statement did not show the full phone number. The company rep was a very slick talker. I finally got her to "understand" that I wanted to cancel my account and get a refund. Something I had said several times but which she had interpreted to me as just cancelling my membership which meant I would still be charged $29.95. I finally was given a "courtesy" refund also but by the company rep handling my call. No need for the supervisor.
Geri Wolf February 18, 2009
Unauthorized charge
Unauthorized charge on my credit card from above mentioned company. I inquired but did not order their product and when it arrived it was returned unopened.

Not sure if this is in Nevada but that is what it says on my bank statement.

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