Fit Factory

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1 stars
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Category: Lifestyle

Contact Information
5416 Belles Rd, Goochland, Virginia, United States

Phone number: 804-457-9223

Fit Factory Reviews

fit factory fraud January 27, 2009
charges to my account
Bromalite send samples with out return address information. Very hard to find information to send back within the 14 days. Here is the toll Free # to get refund 866-897-0663
suzanne January 26, 2009
scamed my account again
I cancelled my subscription after being charged for 29.95 and then I get another charge 2 weeks later. I call and they act like they don't know what you are talking about. SO, I cancell it again and get told that I will not have any charges, AGAIN.
I tellthat they screwed up my bank acct.
And then there is CCNut for Acai Berry, DON"T order it. They send you a bottle but if you don't know what the fine print says you'll get screwed too. They send you a bottle for a 14 day trail but fail to tell you when you cancel any further orders that you have send back the rest of the bottle or they charge your account another 39.95.
This fraud has to stop.
suzanne
KMS January 26, 2009
refund run around
I ordered a "free" sample of Celebrity Smile and found a $29.95 charge to my bank account for their "companion company" Fit Factory. I sent communication to them through their website to get the charge reversed. No response. I called customer service and was told their systems were down. They took my name and phone number to call me back. They never did. Then I went to getorderhelp.com and requested the charges be reversed. Nothing. You have to call customer service. Again I was told they systems were down. I was determined to get this resolved before hanging up again. I demanded to speak to the supervisor. After about a 5 minute hold time, a supervisor answered. She wanted to refund only one month until I bulldogged her into understanding that I have been trying to get this charge reversed for so long that now I had 2 charges to my account. She looked at her notes and saw this was documented and reversed the charges. They will NOT reverse charges via email requests-only telephone. Be ready for a bad connection and someone that speaks English as a second language and for the system to be "slow" or "down". HOLD YOUR GROUND. Don't let them off the phone until your issue is resolved during the first phone call!
Yvette January 25, 2009
Unauthorized Charges
My debit card keeps getting charged 29.95 per month. I did not authorize this debit. I want my money back. there are 3 charges of 29.95 ... My Phone # 858-748-8296 My e-mail: [email protected] I am going thru cancer all help to resolve this matter is appreciated. Resp, Yvette Klinert
jlgshepherds January 23, 2009
Unauthorized Charge
I ordered a free trial of some supplement whioch was supposed to be just a shipping charge. Suddenly I got a charge for Fit Factory of $29.95. I never heard of the place and definitely did not order it. Apparently it is a monthly charge for access to some website!!! I did get the charge removed after much complaining.
katie heyman January 21, 2009
acai berry
Some one has to do something about this company!!! I ordered my risk free trail for just shipping and never received any thing until I e-mailed them to complain! I got it and along with it a charge for 49.95 for a bunch of crap I never ordered ! I could never get n touch with any one on the phone! I e-mailed them and told them to cancel what ever scam they had going and not to charge me again! They just put a charge through on my account for 29.95!!! I am so angry!! I am going to the bank tom., I am disputing the charges and if necessary I will cancel that debit card. It's a huge pain! what's really bad is that I didn't hate the product! I would have prob. ordered it again if they hadn't been so dishonest. I really hope some one shuts them down!!! I will be consulting my Lawyer!!!
Billie Stallings January 21, 2009
Unauthorized Charges
I ordered what I thought was a 'free' trial of Acai-aSlim in November for shipping and handling charges only. Come to find out, that I was charged $79.95 because I did not cancel within two weeks. Now, because of my association with Acai-aSlim, I have been charged $29.95 (in December and January) for membership to Fit Factory, which is a partnership with Acai-aSlim. What a scam. I canceled my 'membership' to Fit Factory, but no refunds for the two charges were given.
SCAM, SCAM, SCAM!!!
grldollies January 20, 2009
diet supplements
Fit Factory, Fit-Fac.com selling Acaipure and the Colon Cleanse MD, Diet Offer Store, Supplemen Nevada Free Trial Ad on Fox News about the Oprah diet, Health Page SCAM. Two Products from Florida but billed from Nevada & Utah.
Today 1/20/09 - I called Fit factory 1-866-407-1022 which was a bad #, but my Credit Card Co gave me 1(800)660-8489 and they gave me Acaipure, Ph # 1(888)692-8352 which is Dynamic Health Products Inc. 12399 Belcher Rd. South, Suite 140 Largo Fl 33773. They stated that they are not associated with Fit Factory anymore. If I send them the sample back I received I will not be charged for the item. The free sample was not free but only a trial time to try it. The Rep at least sounded nice on the phone, but we will see. She said she would also refund my shipping charge. I thought I was getting free samples to try as everyone else was led to believe by the ads. Acaipure charged me $4.95 shipping on 12/24 and Fit factory charged me $29.95 & $1.17 Total $31.12 on 1/15/09. It would be nice to know if the Acaipure product was ok. I’ve bought Herbs on line like through Amazon before that was hard to get locally, but to be safe I am sending the Acaipure back. It is too bad they got hooked up with Fit Factory – if they are Legit.
Colon Cleanse Md product trial sample with only a couple of pills in it arrived the end of the 1st week in January and a full bottle arrived a week later. I was charged $3.95 by Diet Offer Store on 12/24/08 – 1(877)859-0952 UT and I was charged $89.31 from Supplemen Las Vegas Nevada on 1/7/09 1(877)281-9434. I talked to Anne P @ the Supplemen # 1(877)281-9434 about the Colon Cleanse, I asked her to remove me from any auto billing, I did not agree to this and I also asked her to give me a address to return the unauthorized item. She gave me as a address: Fulfillment Center 4650 SW 51st St, Suite 711 Davie Fl 33314 which just happens to be Colon Cleanse MD’s address too. But they have in the out of state listed ph # (801) 208-7485‎. Note a reverse Phone # Look-up shows that the ph # is to Creative Edge Marketing. PO Box 1159 Sandy, Ut 84091. Intelus lists this Ph # as Midvale Ut. Area.
I have put the January charges on dispute as they were not authorized. Even though I misunderstood or was misled about a receiving a trial sample, which was to all of them a trial period I did not dispute the shipping charges even though I should.
Kathy Z January 17, 2009
unauthorized bank charges
Not only did I get charged $29.95 once but twice! They told me after going round and round that the $29.95 charge was in the disclosure that I had agreed to, not. I would have never agreed to it. Some of you were having trouble gettng the phone number so here it is: 866-407-1022. I just got off the phone with them. What a bunch of CROOKS!
Scottishwild January 14, 2009
Charged for product I never signed up for
Chraged theough a company named REGNETORD.COM initially I read through & ordered the colon cleanser through this " BROMALITE" company & UN-checked the box for the Acai Berry stuff & any other offers. I only was going to try the 14 day trial period all I had to pay was 4.95 for S&H, yet I was charged for 5.26 & 37.13 ( for the berry stuff) YET when I spoke w/ Bromalite I had the very unpleasant conversation w/ a jerk of a CS agent, who tried to tell me that I didn't read the page & if I did I wouldn't have been charged...he said "you get charged after ur 14 day trail period, when I had told him AGIN that I had just placed this order yesterday! he did cancel it for me but when he gave me a cancellation number I had called the other CS number on their web site to let them know that this guy was an ass & turnes out he gave me also a bogus cancellation number. & yet they also are only refunding me the 34.95 for the acai berry stuff, & has no explaination on WHY I was charged 37.13...it's still a mystery! I had to ALSO call Fit factory & cancel, the lady was loud and rude, & wouldn't shut up long enough so I could explain anything, she did cancel it for me buit if I receive charges on my bank in Febuary I will be pissed!!!
forget all this BS about colon cleansers, if you're going to buy something, go to a store & have "hands on" no more of this ordering online or via tv BS, unless u see something with no strings attached.

SO NOW 4 diferent companies ( fit factory, renetord.com, power-T & bromalite) have my banking information, when I THOUGHT I was only ordering from 1.
No wonder why our identity gets stolen, or personal information gets tossed around like the flu virus!!!
Good luck to all I hope this helps someone else.

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