Fitness 19
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1 stars | | (47) |
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Category: Lifestyle
Contact Information United States
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Fitness 19 Reviews
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koko271983
July 14, 2011
bad communication
to whom concern
i joined fitness 19 about month or so ago i go work out once a week for one hour or less in free left weights area just mind my on business don't talk to any one cuz i only have short time to get my exercise never had been told about dress code i go work out in between work hours so i get no time to change and like i say no one has told me about special cloth ware for work i almost ware the same type of pants every time even when i signed up i worked out the same day no one has says any thing to me but today i after i warmed i start my exercise and some trainer come to me tilling me i cant be working out with that type pants with Rudy sound pull the tough on me so i said OK now i know i minuet later another guy come till me i cant continue my exercise so i walked a way and i tried to cancel my member ship the first guy send me to gm the gm send another lady to make me change my mind they were know customer service but the trainer he was the one start all problem the only way to look at it he get problem with what u can called different the way he did the way he talked i didn't wanna start fight so i just cancel my member ship but i am still mad with the way they tread me the sure thing i am not going again and i hope you will have a good luck to found good place doesn't make you feel ac-word
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Tyson johns
July 12, 2011
Managment
I talked to Mic and Brandi about 8:15 am Monday July 11 in managers office. About 8:51 Bradi from Fitness 19 call my cell phone and asks "could i be here at 4:15am on Tuesday July 12th." I said yes I will be there. Upon arriving this morning I walked in and another worker said "they didn't call you" I replied no? Still have not recieved a call or a explanation. I hope that this isn't how they treat customers and/or employees. I stayed around until 7 am then left.
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Turen
July 5, 2011
Rip off
Doors are closed. There is a# on some net site which is to LA Fitness located down the road from Fitness 19. If you call they tell you your membership was transferred to them. Please do not believe this. Scam. Contact the attorney general and complain.They want to get you in there to have you join "in my opinion "Gym from ***.Do not fall for this scam. If they had your contract they would have called you.I called LA Fitness and received a lot of double talk. Please do not be taken advantage of. Find another Gym .
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Creep
June 22, 2011
Stay away
Fitness 19 - 8110W. Union Hills, Glendale, AZ closed for lack of rent payment i.e. closed by landlord. No notice to members who were referred to a non-affiliated facility in Peoria who would not honor pre-paid contracts. Challenge all to find a corporate headquarters as there is none i.e. it appears that each location is an LLC thus the potential for scam is high. We encourage all who have been "duped" - prepaid contracts but have not received any notification/refund to contact their respective state's Attorney General. In our humble opinion it is best to avoid the Better Business Bureau as they make their living from companies that pay a membership subscription !
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huckleberryhound
June 20, 2011
There is no complaint
You people on this complaint list are all retarded. First of all, they don't decieve anyone. They lay it all right out there, they are a no frills workout center. I mean for chits sake, what do you expect to get for less than 20 bucks a month? I think they provide awesome services for the money. Some retard on here even complained about not having a paper towel dispenser, so go to the rest room and use some toilet paper moron, or bring you own tissue to wipe your pansey ass nose. You want all the stupid bells and whistles, and hang out with a bunch of vain, pretentious people, then go to another club and pay a hundred bucks a month, or more. And they don't cheat you out of any money either. When you sign up, they tell you straight off, you can either pay first and last months dues right away, or hold it off and just pay the first months dues, and by doing that, once you quit, you will be billed for one more month. Just all you people bitching about that don't pay the frik attention, and are all surprised when you get one more bill after you quit. Go get your A.D.D checked out retards! The equipment is above par for the price you pay, the clubs are always clean, and there's no, "I think I'm a super model" duschebags pretending to work out as they flutter about in front of the mirrors. Anyone that complains about Fitness 19 is a retard. And NO I don't work for them, I just work out there, and obviously I'm very happy with them.
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tkkstcarter
May 31, 2011
quoted price on phone when arrived would not honor price
Marcus at the Wildomar California Fitness 19 location on the phone when I inquired regarding a 2 month price for my son to use the gym, Marcus quoted me $50.00 for two months, I asked him total 50.00 for the 2 months which is all my son needs since he is leaving for college and wants to work-out with his friend for the summer. When I got there the same day and at the time I told Marcus we would be arriving he flat out to my face lied and said he was only giving me an example of some options, which he never did he quoted the fifty dollars and I asked him twice through out the conversation if that was the total price for 2 months he again said yes if you pay up front the total $50.00. The tried to bait and switch me and upset my son because I would not go for their gimmicks. This was very upsetting and would never do business with an establishment that was basically saying I was lying as they were lying to me. If Marcus would of said come in and we will work out a deal that is one thing, but to quote a price and not honor it is WRONG!
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Gymmie
May 14, 2011
Customer Service
Don't go to the Buffalo Grove location. They don't care about their members, only about making money. I was paying 19 a month for 2 years, decided I wanted to leave, and they offered to lower it to $11 a month to keep me. I decided to still leave. About a week later I got a job near BG and called them back to see if I could still get that great deal. Nope, nothing, no reasoning, they just wanted me to repay the useless joke joining fee and start paying the regular amount again. Keep in mind, while they are sending coupons to have a friend join and pay only $15 a month. That makes sense, I want to pay $19 while my friend gets to pay $15. If you absolutely must join this shit run gym, I suggest the one on Dundee. What a joke. Oh and by the way, after I told the guy on the phone that I wasn't going to rejoin and pay the fee again after that $11 a month offer, he let me know that I wouldn't be finding a better deal anywhere else. Even if I have to negotiate and pay a little more somewhere else, I'm not going back to that dump. Jerkoff. Learn some customer service skills!
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JeanineE
April 13, 2011
cancelling membership
My daughter signed up for a membership while attending Shasta College. She canceled her membership because of knee surgery and moving away from the facility. She was told to write a letter to cancel which she did. That was in December of 2010. Since then we have been calling every month to see why this has not been canceled. They state they didnt receive the letter and that they dont remember talking to us. Her membership was set to automatic billing. DONT DO THIS! It is almost impossible to cancel the membership without disputing the charges. I asked if they had a fax to resend the letter and they stated it was only for gym to gym that they could not use a fax. Also asked about emailiing me a cancellation notice and they said they couldnt do that either. They were supposed to send me a cancellation in the mail which I am still waiting for. This is ridiculous. A business that has many locations not operating with everyday office equipment. Do not use this facility!
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justadivka
March 20, 2011
Customer Service
The customer service at Fitness 19 in Westminster, CO is terrible. My account was on hold, because I wasn't using the membership. I tried repeatedly to cancel it, and got repeatedly dicked around. Every person I talked to on the phone told me something different, my calls were NEVER returned, and now they've reactivated my accound without my consent. I was unable to come in to sign the cancellation paperwork b/c I was out of state, so I was told to fax some info to them. Then they claimed my fax never got there, and the girl in charge of billing would NEVER return my call.
Aside from that, the place sucks to work out at. The machines are frequently broken, it's either way too hot or way too cold, and on top of that there's a trainer there who was a total creeper... he was the reason I stopped going to this place.
All I can say is STAY AWAY!
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Joseph Barela
March 11, 2011
Unprofessional
I went to go check out Fitness 19 on a Thursday night around 8pm because I'm moving to this area and I wanted to see what this type of gym offers. So when I went inside to get some info on this gym I saw some employees playing football in the gym instead of helping me or other people at the gym out. Also I have a son so I might bring him with me so I can work-out while he stays at the child care so I asked the girls if they had cpr or first aid and they said no. I believe that is a issue because all business should have some kind of saftey for their customers especially if they are children. So I don't think this gym is suitable for me or my son and just might have to go join one of the other gyms around in the area.
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