Back in July I ordered a supplement from gotbody.com. Recently while looking over my bank statements I saw that I have been charged $29.95 for four months in a row. I called the company and explained that I never authorized these charges. The customer service representiative told me that when I ordered I was signed up for a free trial and I would not have been charged if I would of cancelled the trial within the first 7 days. If I would of known there was a free trial then I would of cancelled it but I never recieved the confirmation email that they supposedly sent. I then told them that I wanted all four charges reversed and the money back in my account. They said that they could only refund me for one of them. When I started to get angry with the representative on the other end she immediatly put me on hold and transferred me to her supervisor. After I went through the exact thing that I had just explained to the previous rep he went on to tell me how great this Fitness Hub and My Trainer program really is. I again started to get frusterated with him and told him all I really wanted was my money back. He then said that he could refund me for 2 of the charges. Becoming even more mad, I told him that I was going to report this company to the BBB and have my bank persue fraud. After 10 more minutes of him going back and forth with me he finally agreed to refund all 4 charges within 14 days. After 7 days I saw that 2 of the charges had been reversed. Now it has been 14 days and the other 2 have not been reversed. I will never buy from this company and I am having my bank persue the fraud charges.