IF I WERE YOU I WOULD NOT ORDER FROM THIS SITE. From my experience the fitness blow out site is misleading and so are the sales people - WATCH OUT!

I ordered a $3750 Precor Crosstrainer Elliptical from fitnessblowout.com in Jan. Brad Keys told me the "certified remanufactured" Precor 576i would be just like new - "all parts inside the motor are replaced with Precor only parts" He told me they had 3 left on the floor so order quick. So I paid in full cash almost $4k. Weeks later I still did not have machine. After calling in several times I learned they don't stock machines so there were no 4 left. Brad then told me the machine was coming straight from Precor. And he promised it would be a 2010 model. I thought great! At least they will ensure its working great as they build them.

Couple weeks later THE WRONG MACHINE was sent. They sent some old piece of crap 7 or 8 year old Precor. And it was badily damaged from long use (I have pictures to prove). I refused delivery. Then the nightmare really started. All the way to Jim the President. And he acted like they were doing me a "favor" to "absorb" costs shipping back. What? It wasn't my fault it was the wrong machine and even worse in terrible shape! It took weeks for them to send the Precor I ordered...

When I finally got my almost 4 thousand dollar Precor the heart rate monitor did not work. When I called in they actually tried to tell me its due to my wireless network. Do you believe that BS. Also in my opinion the resistence wasn't good compared to the exact one I use at the gym. After lots of fighting as they wanted me to take apart machine, etc. they sent a guy out that didn't know how to pronoun "Precor" and admitted he had never worked on my model and needed to go home and study the specs download. Fine he still said HR monitor did not work.

No since I need a new HR monitor card the Customer Service Director Martin is saying I have to send in card first then wait for his remanufacturer to send it back to me even though their warranty says a part will be sent to you and then you send back. There entire mantra now is "the remanufacturer calls the shots as we are a middle man - we are not responsiable for customer service as they..." Blah blah blah. They act like there did not sell it to me now someone else did. Which is redicilous. I bought it from their site through their sales. I was lied to from the beginning about how the machine was remanufactured (by the way they changed wording on site next to Precor 5761 to refrbished now - but I have screenshot when I bought it). They lied were machine was shipped from. They sent wrong machine first. They STILL have not sent new part to fix a nearly 4 thousand dollar machine I have here that doesn't work correctly. You HAVE to have HR monitoring to stay in zone and make sure HR doesn't get to dangerous levels. And some of the programs on the machine that change resistence and incline automatically per HR results do not work at all. So the machine I have from fitnessblowout.com is worth I guess 50% of what I paid for it - maybe.

There BBB rating is a B. Not an A like the site said.

IN my opinion I WOULD GO SOMEWHERE ELSE TO buy your exercise equipment.

My issue went all the way to the President and still did not get fixed per warranty. And they try to say I signed something saying it was a special purchase... and that is why they don't have to live up to warranty THAT WAS WRITTEN RIGHT NEXT TO PRODUCT I BOUGHT?!?! Talking out both sides of their mouth. I signed nothing saying it was a special order and warranty doesn't apply. I never actually signed anything. So what the hell are they talking about. They act like its someone else's problem and they cannot fix it - like they don't have the power to make things right.

I will upload pictures later. Below are the pictures of the first piece of crap machine they sent and I refused delivery. It was the WRONG model and beat up to hell.

STAY FAR AWAY. I might have just saved you thousands and months of complaining on the phone to make things right based on their own promises --- all based on sharing my personal dealing with fitnessblowout.com

Like many others I feel for the deep discount prices for fitness equipment (treadmill) on their website. As most are finding, their customer service people are friendly and knowledgible. That's where it ends. DON'T BUY ANYTHING FROM THESE CROOKS! They tell you what you want to hear over and over and don't deliver on their promises. They made all the excuses everyone else has complained about on this an other consumer complaint sites, i.e. "popular item, high demand, delays due to weather, we'll have it too you soon, we'll have a tracking number so you know it's on it's way soon", and on and on. DON'T TRUST ANYTHING THEY ADVERTISE OR SAY. Spend the extra money and buy from a reputable seller!

Their warranty is a total scam. These people are fast talking want your order with no service behind it. I should have listened to my gut which said stay way. They don't stand behind their product at all. I would not buy again. I hope this helps someone else not make the same mistake I did.

SCAM SCAM SCAM. PLACED ORDER WITH THIS WEB SITE- WAS TOLD WOULD RECIEVE SHIPPING INFO AND DETAILS IN EMAIL, ONLY RECIEVED AN EMAIL THAT THEY BILLED MY DEBIT/CREDIT CARD THE SAME DAY, THEY RECIEVED PAYMENT SAME DAY- WAITED 3 DAYS CALLED ABOUT SHIPPING INFO, THEY TOLD ME WOULD BE IN MY EMAIL END OF BUSINESS DAY-DIDNT HAPPEN- WAITED 2 MORE DAYS CALLED AGAIN- SAME RESPONCE INFO WOULD BE SENT TO ME IN EMAIL END OF DAY---- DIDNT HAPPEN. CALLED 2 DAYS LATER SAME RESPONCE AND ADDED I WOULDNT GET ANY DETAILS UNTIL THERE SHIPPING DAY- THE PERSON ON PHONE DIDNT KNOW THERE SHIPPING DAY THOUGH...( SOUNDS FISHY) . WAITED ANOTHER 7 DAYS---STILL NO RESPONCE OR EMAIL. I FIGURED OUT THERE SCAM- THERE WAITING FOR ME TO CANCEL THE ORDER SO THEY CAN CHARGE ME RESTOCKING CHARGE OF 20% ON MY ORDER THEY WOULD RECEIVE 80$... HMM BEWARE

Purchased a recumbent bike and a deluxe upgrade warranty. Several requests failed to secure a copy of the latter. They have a very detailed return policy (make sure to read the fine print carefully. Their delivery policy is also very detailed--inspect, sign for, etc. I was supposed to be notified by e-mail as to the delivery date. That did not happen and they left a $600.00 piece of equipment on my front porch. The box is filled with holes. No one signed for it since no one was home. I requested that they pick it up and they told me I would be charged delivery and pickup charges to the tune of $180.00, which I refused. This is a shyster operation and the customer is never right. Waiting on hold for customer support results in talking to an arrogant, unresponsive person. Don't buy anything at this store. They are totally unreliable and are out to cheat the public.