This broker booked 2 loads with us last fall. We moved their freight promptly and have had nothing but trouble getting paid. The 1st invoice was due on 8/28/10 and wasn't paid until 10/20/10. The 2nd load was due on 10/28/10 and is still outstanding!

The excuses they made when we started having trouble with them were so ridiculous, they actually told us they couldn't pay us because they didn't have a broker packet on file! This was told to us after our 1st invoice was already past due! We had our signed copy in our file, but they didn't have one? In our experience, brokers won't even book a load without having the contracts signed first.

We filed a complaint with their insurance company, and were told that they failed to respond even to their insurance carrier. We recently tried to call about the late invoice and were hung up on. It takes multiple attempts to send payment requests by fax because their machine seems to only answer occasionally. This is definitely one of the worst paying companies we've ever dealt with.