Dishonest, Worst service, Never go here. We took our vehicle in for a transmission flush and they said it would take about an hour so my wife and small child went to the park close by and played, an hour and a half later they called my wife and said we can not flush your transmission you have to take it to a dealer. We had purchased tires for the same vehicle about six months prior we recently took one of the tires in because it was flat and we had purchased the road hazard insurance. Paul "I refuse to give you my last name" manager would not honor the road hazard purchase he said we only had 1/32 of tread left and it looked like 2/32 to me. We took the same tire to two other tire shops one of them being another Fletchers and they both said we had 4/32 of tread depth and that he was measuring from the molded tread wear indicators. When Paul was confronted with this he said that is how he measure them. The other Fletchers said we where ... We took our vehicle in for a transmission flush and they said it would take about an hour so my wife and small child went to the park close by and played, an hour and a half later they called my wife and said we can not flush your transmission you have to take it to a dealer. We had purchased tires for the same vehicle about six months prior we recently took one of the tires in because it was flat and we had purchased the road hazard insurance. Paul "I refuse to give you my last name" manager would not honor the road hazard purchase he said we only had 1/32 of tread left and it looked like 2/32 to me. We took the same tire to two other tire shops one of them being another Fletchers and they both said we had 4/32 of tread depth and that he was measuring from the molded tread wear indicators. When Paul was confronted with this he said that is how he measure them. The other Fletchers said we where within the tread depth for the road hazard insurance and replaced it no questions asked. If the manager refuses to give you thier last name it is a sure bet they where being unethical & dishonest. A Letter is going to the vice president & president of Fletchers as well as the Better Business Bureau.