i had 2 contracts with these fraudsters wich i canccelled in december2007 and in january 2008 they deducted 4x my premium and up to date didnt refund me and all of a sudden this month(october2008) deducted 2 premiums from my acc. how is this possible as i havent used there product for 10 months .IM GONNA OPEN A CASE AT MY LOCAL POLICE STATION FOR FRAUD

Flexicell is being debiting money from my account, but no airtime received. I canceled the contract with them but still they take my money. Further steps will be taken concerning this matter.

My son canceled a cell phone contract he had with Flexicell aka Longain Investments in (I think) Cape Town by fax and registered mail and for months after that they kept on taking off the money from his bank account. He went to ABSA bank who put a stop payment on and then when Flexicell saw that there was a stop payment on they cleverly changed the amount so that the stop payment would not pick it up - TALK ABOUT THIEVES!!!... Now they have "blacklisted" him and he cannot get any help in getting this off his name.

The money is been deducted from my account but the simcard is not working. This is the fourth week my simcard is not working. When I insect the simcard it says LIMITED SERVICE. I want to know why you deducted money on my account while this simcard s not working here. Please I want my money back because Flexicell is been taking more money from my account. I had to write again last time. Please send me an answer because if I don't really get it I'll have to contact some people about this matter.

I was contacted by an employee of Flexicell last year and was offered a flexicell contract whereby my bank account would be debited with R 69 per month. I agreed to it and the 1st payment was deducted form my bank account. I was contacted a second time whereby they offered me the upgraded contract for R 109 per month, which I accepted, due to the fact that the airtime will be more convenient to suit my needs.

The following month, I saw that 3 x R109 was deducted from my bank account by debit order & I lodge a complaint. They all had excuses for the mistake & told me that another 2 contracts were issued to me and were sent via the post office. I told them I do not need 3 contracts and they must cancel them, but no results. I was contacted by Vodacom and was told that they not affiliated with Flexicell anymore and I should cancel my debit order, what I did but still the debit order is going through on a monthly basis.

I am really annoyed with the bad service & the negligence of Flexi cell.