Flights24.com
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Category: Websites
Contact Information
United States
flights24.com
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Flights24.com Reviews
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Grubinio
June 26, 2011
It is like a one-arm bandit
Horrible site. Like others who have used this site to book flights, I thought I was getting a reasonable deal until the final click to purchase the tickets. It was at that time that I saw the service charge that was not indicated anywhere on the website. $86.20 added to the ticket price. I was enraged and tried to call the phone number on the itinerary many times within the first hour of making the reservation. Each time I would hear the phone ringing on the other end and then the phone went dead. This company scams all that use them to purchase tickets. It is like a one-arm bandit. I called my credit card company and reported the entire transaction, planning to cancel everything, only to learn flights24.com charges $50 per ticket to cancel. I am screwed. Lesson learned. BUYER BEWARE.
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Brukalle
June 8, 2011
I ended up having to call my company and have them block my card
I don't even remember how I landed on their page, I was reluctant to begin with because I had never heard of them before, however they had what I was looking for: a trip from Europe to the US with ONLY 1 stop. So I went ahead and booked it, gave my credit card info, received a confirmation email. Within a few minutes I received another email stating that they were unable to verify my credit card and asked for a copy of the front & back of the card, as well as a copy of my id! This is when I freaked out. Tried calling them, and calling, and calling...40times at least...I go on automatic hold and then I get disconnected. Then I emailed twice, no response. I called again, and a couple of times someone picked up but they put me on hold before I could say NOOO.
I ended up having to call my company and have them block my card. No, nothing was charged but I sure do believe that this site is a SCAM!
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cmcq
May 26, 2011
scam!
Flight24 & Picasso travel are a total scam. First they charge my card under AirFrance & Delta. The number the provide doesn't work when you try to complain, the email is bogus also. After a quick research i find that they are partners with Picasso travel. when i called them to figure out what was happening, they gave me the bogus number, proceeded to tell me they have nothing to do with flight24 and then hung up. When i called back they literally hung up when they heard my voice again and then just wouldn't answer anymore. I have now cancelled my card and am trying to take the next step to figure it out. I also have not received my tickets although i have been charged!! Total disaster!
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Lonnes
May 5, 2011
No mention of the $79 service fee until the end
Booked a flight yesterday with them. No mention of the $79 service fee until the end. No phone number to call. No confirmation email as promised. Charges did show on my card, including for the airline. Had to call the airline (US Airways) to see if I was even really booked on the flight (I was.) Kept the flight since it was a good deal, but I am filing with my credit card to get my "service fee" back since the service is nonexistent. BBB rates them as F. Still no response to any of my emails.
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Okranss
April 30, 2011
Never had the tickets
Never had the tickets, and my credit card blocked to be sure that they wouldn't charge me. NO CUSTOMER care at all. Sent thousands of mails, never had an answer.
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connedByFlights24
April 26, 2011
fraudulent company
No custumer care, never issued my tickets! Never told me anything and I was left WITHOUT tickets.
They never answered any call, any e-mail.
This company is a scam! Do not use it! Do not be fooled by the prices!
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actor.jb
April 19, 2011
Fraudulent Company
I went through this website to find cheaper tickets. I should have realized it was a scam when the option for "insurance" was already clicked and you have to un-click it to avoid the extra charges. I started having a bad feeling about it instantly and checked my online banking. I saw two different pending charges for Air France and Lufthansa for $1 and $3 dollars consecutively. I called the company and either got a busy signal or was hung up on by the automated system. The automated system also kept making up numbers of callers "in line ahead of me". I then called my bank and cancelled my card. To which i received an email from Flights24.com, a few hours later, stating that the credit card I listed didn't work and I should call immediatly to reschedule my flights as I may lose the "great deal". Bull.
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Marlinose
April 18, 2011
I never got a confirmation email of the two tickets I ordered
I never got a confirmation email of the two tickets I ordered. The next day, my two emails requesting confirmation went unanswered. My credit card co. said it looked like a credit was in the process for Air France. The tickets were supposed to be on USAir! I went to USAir online and ordered the same tickets and paid the same price.
I DO NOT RECOMMEND this online site!!!
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Mabooke
March 31, 2011
Flights24.com never sent us any information as they stated on the final confirmation page
Very bad experience! We booked a flight using flights24.com, and they charged our credit card. When we called the airlines to confirm, we were told there is no reservation! Flights24.com never sent us any information as they stated on the final confirmation page and we could not get through to them by phone - no response to our email either!
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Vinidare
March 31, 2011
Sent thousands of e-mail... no answer
I found a really good deal on an international flight. I made the reservation, entered carefully all the cc information and that's when the nightmare began. I finalized my request and after the last click I got an error message. Finally I got the confusing e-mail with the request information, not the actual booking. Thought it eas weird. Looking for a contact number... Called the 877 number.. you start with 9 people ahead of you... You don't wait too much until you get one person ahead of you., .. you think finally... It goes all back to 9 people... and this will last all day long.
Sent thousands of e-mail... no answer.
Finally, got the number from Picasso (their partner) no one could help. Called them (serious) more than 10 times until I found a good man who decided to help me and Got someone on the line.
I found out my cc got declined (never got any notification!). So I gave them cc agin, thought it was some mistake of mine.
Again, my cc got declined... WHYYYYYYYYYY?
I don't know... Can't get a hold of anybody. I guess I'll never know!
I don't recommend this site to anybody...
It's better to pay a little more than spending your time with them. Bad bad bad experience and I will never try them again.
By the way, I never got my flight booked!
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