I am so sick of explaining the situation that I will just give the skim details. I was a hard working person since i was a kid and the economy got the best of me and I needed to get food assistance for my daughter and I. I have been receiving assistance for quite some time now unable to find stable work with income enough to live on. I reapplied in Feb. like i was supposed to, got a phone message in march saying i needed to submit information and to call in and verify how my bills get paid-my father pays the rent and utilities until I can get on my feet. I called- no answer- i left a message explaining and gave my number in case they needed anything else. I got a letter saying i was denied in mid march. I immediately called in and asked why they said i needed to submit information i told them about the previous phone call and they said i needed a new letter from my father stating he pays the bills, I said ok whats the address or fax number? The women then said oh wait it says it can be given verbally since we have a copy on file your good to go. I didnt get any more calls or letters so i assumed i was fine. I went to go shopping on the day the assistance was supposed to be deposited and checked the balance to see it was zero. I called in again and they said the girl who told me i didnt need to submit anything was looking at the wrong year of the letter and I had needed to submit it even though they saw the note saying everything was submitted. I said well can I fax it in and they said I had to reapply because it was past 60 days since I last applied. I was obviously upset since that meant i wasnt going to get any assistance for over 30 days and had to go through all the hoops all over again. I asked why my daughter and i were going to have to suffer since i was misinformed and was more then willing to submit anything because the assistance is very important to me and i needed it which is why i responded so quickly every time. She said it was unfortunate but basically too bad. I had waited on hold for over 20 minutes to get attitude-great. Then i asked to speak to a supervisor and she said there wasnt one there-impossible- and that they would get back to me in 72 hours and said she could give me the number to a charity to help with food for the time being! I called the next day again and that girl said the other girl was right and i had to reapply and i said that was ridiculous and it wasnt my fault and it was wrong i was going through all this and she said and i quote "well you can either reapply or not get assistance" i felt so degraded. Its hard enough to have to ask for help to begin with after working 2 sometimes 3 jobs to try to make ends meat just to be treated like trash. Noone cares they treat you like garbage and its not right. I was in absolutely no fault here i did my part i called and responded when asked but they dont care its just oops our bad sucks for you. Its just wrong I am a fair person if i did something on my part to make it lapse or knowingly not submit something i would understand but they are completely wrong and im so upset that im not going to just let it go i will contact someone every single day until something changes its not right i would understand they just think your trash and your scum and its very upset SOMEONE NEEDS TO HELP and when you want to speak to someone who can do something about it you get a voice mail or a 'promise' to return your call when you dont get a call returned what do i do now? who do i call? who is going to care or listen and DO SOMETHING ?

I have been trying to get assistance for myself and my family since January. We have been denied every time i apply. At first it was because we had to much assets (was tax time and have over 5k in the account). But once that ran out due to the economy and my husband taking a $12 a hour pay cut. We really needed help from our state/country. We have a daughter who is now 2 years old and can not goto the doctor because DCF keeps denying her medical care. We can not make all of our bills and buy food for our family. After many hours on hold and denial letters for what was a obvious mistake on DCF's end all i can do it cry because my family is in need and we can't get the help we need. We have been denied help due to a employee on DCF's side inputting information about our bank account wrong in there system. Instead of putting the end balance they put the beginning balance. (found that out by speaking to one of the DCF people) Then it was that we did not supply the correct paperwork. I keep all my records btw. The paperwork they said i did not send in was faxed and i had conformation. They stated it did not show in there system but when my husband called the local office they said it was there and that they would put it in the system exactly where the information was and we would go up for review again. I was informed our assets were too high and my husband made to much at $9.00hr with three family members. The assets had to do with there clerical error of inputting the information in wrong. When i called DCF again they informed me that i needed to send in yet more information (keep in mind i have sent everything in at least twice so far). They said our daughter had temp medicaid until 30 days from date we were denied once again. as of 6/1/09 my daughter's medicaid was closed. We only found out when we brought her to the doctor and they said she had broncitus and sinustitus and needed a nebulizer machine to get breathing treatments. I went on 6/1/09 to pick up her equiptment from a medical supply company and was informed they would not be able to give it to me because date of service showed no coverage. I called DCF AGAIN and got no help. I checked the ACCESS website and it had said our case would be under review until the 6/30/09 when i checked the website 6/13/09 i got this message Your account is not active. If you need assistance contact the Customer Call Center at 866-762-2237... I have just found out i am pregnant again and filed once again the proper paperwork for help and have not gotten any response. I dont know what else to do now. I sleep uneasy and stress because i can't help my family and my state/country is not helping me in our time of need. Why have i been paying taxes the last 12 years of my life? Myself and so many others need this help from DCF and we are not getting it. Stop flooding the system with immigrants and system abusers and help the people who live here and who honestly need it. I will be sending a letter to our president our congressmen/congresswoman and anyone else who i think would listen to those who are in need in our country and are getting treated like we are trash. I have already sent a letter to the President of the United States and filed a complaint on http://www.complaintsboard.com/ I have also sent a letter to Governor Charlie Crist.
I do not know what else do to but something has to be done for your people.