The company failed to deliver the flowers on-time, though they had been provided with adequate notice, and they stated the request was 'processing'. Also, they charged my credit card for non-delivery, and charged me in-excess of the stated fees (including delivery). I requested an explanation and have received no feedback to-date. My bank advised me to cancel my credit card. This company failed to deliver, upset a relative (through failed delivery), and wasted my time and money.