I purchased Fresh Gerberas and Roses (Option 3 Elegant) @ £21.99 plus box of free chocolates and vase @ £3.99. Plus Delivery @ £4.95, total: £30.93. Upon placement of my order I received a confirmation email with order number, etc.

DO NOT PART WITH YOU CASH TO THESE PEOPLE YOU WILL BE ANNOYED, EMBARRASSED & DISAPPOINTED

I ordered Monday 04/04/11, flowers were received Wednesday 06/04/11... so far so good you would think...

My mother opened her flowers (they come in a box by courier) in her place of work as thats were I sent them... What an absolute embarrasment... The stems were brown, the flowers were wilted to the point where when my mother tried to put them in a vase (out of politeness I think) the flowers could not cope and collapsed. The foot of the stems had been wrapped in tissue paper, hence sucking what ever last bit of moisture they had to live off, out of them, leaves were dropping and had dropped off. Not only this the vase was missing as were the so called free box of chocolates.

I hear you say, have you demanded a refund... well I would only they do not answer there so called free phone number nor their landline. To add insult to injury when you email you get an automated response asking you to phone them on the landline numbers as above..

These people are absolute con artists do not be lured in by their what looks to be a proffessional website. I think the pictures are copied and pasted on from someone elses. DO NOT PART WITH YOU CASH TO THESE PEOPLE YOU WILL BE ANNOYED, EMBARRASSED & DISAPPOINTED THESE POPLE DO NOT HAVE A CLUE. THEY ARE AMATEURS AND CON ARTISTS.

Flowers with a free box of chocolates were ordered for the 6th April [Daughters Birthday] which weren't delivered until the following day 7th April. No apology for the delay and no chocolates were delivered with the flowers. After contacting the firm by telephone I was assured the chocolates would be delivered the next day 8th April this didn't happen so I contacted them by telephone the following day 9th April. After complaining to them again I was told they would be dispatched the next day by 2nd Class Post. This I thought was disgusting considering the Advert which promised prompt delivery, and after looking at the invoice the chocolates weren't free as they had increased the price of the flowers to compensate for the price of the chocolates.Taking everything into account this is a company I would certainly not recommend nor would I have any further dealings with [The chocolates finally arrived today 10 April and no apology for the delay]

I placed an order for a Bouquet, chocolates and balloon for a new baby girl. I chose next day delivery- it came 4 days later. They sent a boy balloon instead of a girl balloon. I wrote to them stating that they had cause great upset because of their error. They worte back saying they had given me a refund, however when i checked they had refunded 9.00 pound instead of the cost of 9.99 What a way to carry on a business! I wish i had known this site existed prior to my order
PLEASE BE WARNED