Hi Bloomex Team
We ordered one fruit and flower basket to deliver to Miami on the following address:-

Mumtaz Akhter
C/OZaki Ahmed

1280 West 54th st, # B- 105
Haileah, FL 33012

but it was not delivered and I was charged $46.17 from my visa card. kindly refund my money.

Thanks
Aliya Shahzad

This was the worst experience I have ever had with a florest. No flowers were delivered for the funeral of my son-in-laws mother. The florest called the next day to say they were unable to fill the order in time for delivery and where would I like them sent today. I was so upset, because it was a one day funeral. I cancelled the order and called Floral Originals to complain about the florest that they had used, and they assured me I would not be charged. I received my statement that month with a $150.00 charge on it and no refund. I have spent two weeks and 4 phone calls to the store, trying to get through to the customer service, to no avail. The store keeps telling me that they will call my back, but I have not heard anything. In the mean time, I have to pay the bill.

My husband wanted me to have a big, beautiful bouquet of flowers for Valentine's Day. He is blind and in a wheelchair so he could not order them himself. He really wanted me to have the very best because I just had lung cancer surgery. I went on-line to teleflora and ordered the flowers. They looked beautiful in the picture. My husband ask me if they cost at least $100.00 and I answered very close, $92.94. They were supposed to be delivered on the 13th of February. They were delivered on the 15th. We were not home to accept delivery due to my husband's doctor appointment, so they left them with a neighbor. When I went to pick them up I was totally shocked. When I told the neighbor what they had cost, she was in shock. They were nothing like what I expected. They were just a hair over twelve inches tall including the vase. I paid $92.94 for a bouquet with vase that would have cost less than $19.99 in a store. My husband was so distraut as was I. I phoned Teleflora and ask that my money be returned as I was highly unsatisfied. They offered me a 20% discount. I told them no. I emailed them and they offered the same and again I said no. They said they were going to credit my account for $17.99 since I had only received eleven roses instead of twelve. That means that each 10 inch rose cost $17.99??? I phoned the florist who filled the order and she said the flowers called for were 8 roses for the regular order and 12 roses for the ultimate order. She said they were the height that Teleflora instructions told her to use. I will NEVER use this company again and I intend to file a complaint with everyone who is even slightly interested.