Thought air attendants just pour the drink and wouldn't do any harm? Here is the one.

I am the last several getting onto the airplane, the air attendant was leaning on the seats and doing nothing. She didn't find my seat for me but it's okay since it's a cheap flight. I tried to put my bag onto the tray by myself but it fell out and hit my head, the bag just slide out every time and I couldn't push my bag in and push the tray back into the ceiling at the same time, the air attendant was looking in my direction smiling and I felt so embarrassed, I thought she could realise I am having difficulty cos I am the only one loading baggage at that time but she took no action. I wanna give her second chance cos there might be some misunderstanding and I said: " Excuse me, could you help me to put my baggage onto it?" But she just made the problem even more difficult: " So you want me to help you?" Come on, you are the air attendant! this is your job! But I don't want to start an arguement in front of so many passengers.

On my seat one hour later I still couldn't stop thinking about it, so I tried to complain but I came back with more embarrassment and regret I talked to them. I found an air attendant at the front of airplane to talk to but all other air attendants passing by start to join the conversation and start covering up for her and saying:'' ...it's up to herself to realise you need help...we won't load your baggage if it's too heavy...'' and I said ''but she was standing in front of me doing nothing and my bag was actually a small one, it's just I am not tall enough'' and one of them even said:'' Our main duty is ensuring the safety of the passenger really." well, but checking the seat belt only take a few minutes! and at that time she came by and start washing a bowl near us and others didn't ask her to go away to seperate us, they didn't say they would pass it to their supervisor.

If you don't want to load my bag, it's fine! Just tell me you are tired or you don't have the duty to do this, but don't embarrass me after I ask for help and still ask me back:'' So you want me to help you?"

The storage drawer requires you to use one hand in it ensuring bag doesn't fall out and another hand pushing it up the ceiling and only a tall man can do this. Don't you realise it after working on the plane a long time? It's the common design of the Boeing plane that the drawer is open downwards and baggage would slide out of the smooth plastic drawer easily.

We booked with Flyglobespan 6-8 months in advance for flights to and from Vancouver BC Canada- Dublin Ireland (even after reading ALL complaints) We left Vancouver International for Dublin Aug 17/08 with a 3 hour delay, which made us miss our connections, had a wonderful holiday all through Europe with all our other airline flights working on time!!, The only computor access we had was in spain twice to read our seats were changed and we would be stopping to refuel somewhere, but no time change, Then In Croatia travels we had no Comp access, so when we arrived back into Dublin Airport Sept 22/08 @ 11:30 for our 3:00 flight we were told it left @ 10:30 am. I immediatly phoned Flyglobespan Customer service ( as they did not have anyone to help or a customer service desk) and the girl on the other end of the phone said there is nothing they can do to help us they said they tried to get in touch with us (at our home in canada) and there next flight to Vancouver Canada, was NEXT June/09...GOOD_BYE .We called immediatly when we got home and listened to our voice mail and there were 2 messages, and 1 on our internet !! They said write a letter, but we warned you, and it is in our agreement that is all we have to do !! We had to buy a new flight from Dublin back to Vancouver and after 6 weeks travelling, this was almost near impossable !!!Our flights were not that cheap either, BUT There has to be something done to prevent all complaints, but I never want anyone else (especially someone travelling alone) to have that feeling of being STRANDED in any airport!!

Globespan have introduced a free on board slimming club. On 25/9/08 flight gsm401 for Barcelona (changed from 9am to4.30pm) loaded at edinburgh. This flight was one of many delayed because of the air traffic control problems in London. During the 3hr wait on the tarmac, a guy with a sense of humour, told the stewardess to ask the captain to contact Globespan HQ. The purpose of this was to ask Tam & Ricky to nip along to the airport with a few fish suppers to feed the hungry passengers(we would pay--certainly no chance of tam & ricky putting their hand in their pocket). But this request was not forwarded to HQ! Cabin crew sat with no work to do?But worse was to come.Eventually, after take off, the trolley dolly's set to work with usual gusto. They no sooner started when they announced that their in flight caterer had omitted to load any food!!! Head steward sat doing nothing for three hours and never thought to check supplies!!! If you don't believe the foregoing you won't believe the rest. On 2/10/08 the return flight from Barcelona, gsm 402, was a bit late in taking off. Again the trolley dolly's sprang to action. They had only served the first three rows of passengers when they announced that they had run out of food. So there you have globespans free slimming club. Or were they cutting down weight to conserve fuel???

having booked 3 flights to lanzarote for june 26th in december and paying in full for flights leaving at 9am i have just recieved an amendment saying the flight is now leaving at 18.00hrs i find this totally unacceptable as we now have 9 hours taken off our holiday if i had any way of knowing this would happen i certainly would not have booked and payed for flights with your company. in future i will be very wary of booking any flights with your company again

Further to comments under Fred Flintstone, trading standards meeting with globespan has been postponed due to illness. Will now take place early in new year. Got strange email from globespan---email came from news@flyglobespan. IT WAS BLANK--just like globespans promises!!

There was no picture or words, subject was Happy Christmas!!! Not possible to reply to news@flyglobespan!!!