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Wise Man
June 9, 2011
Installation
We very surprised to receive a call from our Sales person that our windows and doors were ready in just 4 weeks. We had about 5 different quotes and everyone said about 8 weeks delivery. Installation was perfect and they left everything neat and clean. There were some issues but they were handled nicely by our Sales Rep and he made sure that we were happy.
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James Magennis
April 20, 2011
Windows
I have windows that leak and i can not get them to fix them, I have been keeping a record of my phone call emails it is now about six months i have been asking. Even this morning at 1am i was up soaking up water in the inside of the windows. If someone knows what i can do please let me know
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Mom#1
October 4, 2010
Service
I have a compaint against FM Windows and Doors. I was promised that my windows will be installed in 8 weeks and I received a call within 6 weeks that windows were ready to be installed. I was extremely happy to hear that as I was expecting Baby within two weeks. I really appreciate that FM windows was able to install mty windows before the arrival of my Baby. Their installers were great and they finish the job in time and leave the place clean. I highly recoomend FM windows to my family and friends.
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Ruby from brampton
April 17, 2010
Complement
we purchased windows from FM 2 months ago. They did a fantastic job in a time frame they promised. We really loved their 30 months equal monthly payments which makes our life so easy. We really love our new windows and recommend FM to all of you.
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janrod
November 8, 2009
Failure to replace defective windows under warranty
FM windows replaced all our windows a few years back. One of the reasons we purchased windows from FM Windows and Doors was because they had a lifetime guaranty.
A few of our windows need replacement. The inside rubber sealant has begun to buckle in between the panes of glass.
We contacted the sales representative who we had dealt with back near the end of 2008. He left a voicemal for us that the replacement windows had been ordered and received but could not be installed until the new year. This never happened. We have tried calling the sales representative a number of time this year and have left messages. None of our calls have been returned.
I have now sent a number of e-mails to the head office and they do not respond back either.
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