I have an unorthorised charge taken from my bank account of £49.99 on 22/10/10 the bank have informed me that it was taken by a company called FMC Taylors Ltd. Please can you let me know how I can claim this money back as I cannot afford to pay out this sum of money I am on my own and bringing up a child these people have no right to do this to people and get away with it. I have had no paperwork to sign or not even had any information regarding a loan.