Thank you for contacting us!

We have received your inquiry and are assigning it to a representative. You can

expect to receive a response from us in one to two business days.

To help track your inquiry we have generated a reference number. Your ticket

code is LTK14501332942X. Please use this code in any further communication.

====== Your Inquiry ======

the gun leaks profusely. How can I fix it. If I buy a replacement, how much is

shipping?

I waited patiently, no response after 8 days so I emailed again:

From: Randy Filkin <filkin_randy AT yahoo.com>

Subject: Re: Acknowledge: When you were offline (via LivePerson) (Ticket# LTK14501332942X)

To: "Support Group" <support AT fna-group.com>

Date: Wednesday, July 30, 2008, 9:30 AM

8 days later and still no response?


Still no response to my ticket, NO contact tn ANYWHERE on their website. I only found a ph # because I looked up their domain name. I called 847--882-6601 and all that is a recording referring me to a cust svc PH#. I called THAT #, 800-381-0999 and all that is a recording referring me BACK to the website.