FocusFreeImaging.com

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Category: Services

Contact Information
United States

focusfreeimaging.com

FocusFreeImaging.com Reviews

Thomas February 17, 2009
Bad service
Showed a great deal on the internet. Salesman called and talked me into upgrading my purchase to double original purchase. Received purchase and didn't get what was detailed on the internet or what the salesman promised. Company won't return e-mails or phone messages left.
++++++++++++
Follow-Up
Company sent me an e-mail saying they couldn't reach me through the phone number I gave them? I had to call them three times before getting any kind of promise of settlement.
Call 1: Was on hold for 5 minutes. Talked to sales support guy, explained problem, he said he was going to look into it and I got cut off.
Call 2: Was on hold for 3 minutes and got cut off.
Call 3: Talked to "Jack", (lots of background yelling), told him of my first conversation and he wanted to know who I talked to and they would be fired! Not very professional. Jack promised to send AC adapter for Camcorder but not a seperate "Fast Charge" battery charger I was promised. Jack said the AC adapter was a "Fast Charge" battery charger. I'll just be happy to get my AC adapter and get away from this company.

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