iam basem from egypt, i have big problem with the Maintenance Service in egypt, they dont want to exchange my cassete in my car ford focus 2009
once aday i put a cd in my cassete and it not play on then in another day i saw ( no cd ) in my casste tape so i put another cd with the first one because i saw ( no cd ) in the tape then i went to the service center of ford it called ( Fikry Ford ) they didnt agree to exchange the cassete although iam still in the guarantee time, they said ( bad using )
i want from u to respond me if u will call them or not .
i will complain them in my country and i will hurt the reputation of Ford if they didnt exchange my cassete
thanx for u
sorry for my weak english
bye