My wife brought my 1999 F150 in for an oil change. When they finished the oil change and were backing the truck out of the building, the left front brakeline blew out. There was no problem with the brakes when my wife drove the truck to the dealership and no warning lights came on indicating a problem with the braking system.
When asked if this was a common occurance, the service rep replied 'Yes, it was a problem on this model truck with over 100, 000 miles on it." (My truck has 108, 000 miles). He also told me that I may need two new steel brake lines from the front to the rear.
This is unbeliveable! They charged me $735.52 (includes oil change and tax) I spoke to many seasoned mechanics and found that this was not a common problem at all. I now feel totally unsafe in this truck and will definitely not let my wife drive it with my only grandchild in the back seat, as was the case when she brought it in for the oil change.
I am requesting financial compensation in the full amount for this repair since there was no problem when it was brought into the dealership.