Ford Focus 20 TDCI 2006

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Category: Automotive

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South Africa

Ford Focus 20 TDCI 2006 Reviews

A van Tonder March 2, 2010
Gearbox Noise
On Friday the 19th February 2010 I took my car to get the slave cylinder on the gearbox replaced, as I was informed by the dealer they need to take out the gearbox to get it replaced, later that day the dealer phoned me me to tell me that the new part that they have fitted did also break and they need to get another one and they can only get it on 22nd February. I left the car with them. On 24th February the dealer phoned me to tell me that the vehicle is fixed and that I can come and pick it up. The next morning when I drove the car to work I heard a strange noise inside the gearbox when I put it into the sixth gear. That same morning when I started the vehicle there were this rattle noise from the engine. I phoned the dealer and told them about the noise and the rattle and said that Im not happy and that I`m bringing the vehicle back to them. On Friday the 26th February the vehicle was back at the dealer. On that same day the service advisor informed me that thay have taken out the gearbox, opened it at could not find any thing wrong inside, he also informed me that the rattle noise that I heard was due to the fact that the tecnisian that worked on the vehicle didn`t fasten the one engin mounting that he took out to remove the gearbox. Yesterday the 2nd March the sercice advisor told me that the gearbox was opened for the second time and that the workshop manager is busy on the gearbox to look at all the gears inside and that they can`t see anything wrong. The dealer phoned me on 2nd March to inform me that the vehicle is ready and I can pick it up. When I spoke to the workshop manager on the 2nd March when I went to pick up the vehicle he told me that they never opened the gearbox and only took out the drain plug to check if there aren`t any metal shavings inside the gearbox and they filled it up with Sinthetic oil. On the 3rd March I drove the car to work again and that same noise is still there in the same gear.
What bothers me most is the fact that I took the car in for a slave cylinder replacement and now I`m sitting with gearbox problems.

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