I will never purchase anything from Collins Ford Mercury because they sell their customers lemons. I have a car that i have had for about a year or so, a 2007 ford focus that i have already had to put alot of work into. Now my rotors are messed up and are taking my brakes down with them, they are telling me that I will have to pay $249.00 to get this fixed. When i leased the vehicle back in march of 2009 the vehicle already had 44, 000 miles, i have only put 20, 000 miles on it since i have had it. What else upsets me is that this isnot even the vehicle i had originally wanted but being desperate and the salesman telling me that this was the only one i could get a loan for and not realizng that i was being takin advantage of because i am a young naive female who doesnt know anything really about cars, now i am pretty sure he just sold me the first thing off of the back lot that he could get rid of. The dealership is not willing to make this right, so i have already filed a report with the BBB.

i took my car for its first service after warranty run out to be told a known faulty part had to be replaced and i would have to pay if they know its a faulty part that has to redesigned by ford to stop this occurring why should i have to pay and why didn't the main dealer change it while it was under warranty

michelle