My 2006 Ford Freestyle has been in the shop since June 28th, 2010. The complaint I had was the car was lunging forward when I put it in gear. The service department kept it a couple of days and said that it was the motor mount. Repaired the motor mount with my service agreement covering all but the $100 deductible. Picked it up and went to work, went out for lunch and the car is still doing the same thing. At one point, it would only go about 25 to 30 miles per hour. Took it back to dealer. This time they tell me that my service agreement will cover a rental. They put me in a rental, and finally determined that it was the throttle body. Service dept tells me the part is on national back order. I have the rental for 2 weeks, then the dealership calls and says my service agreement will no longer pay for the rental. Ford will not provide a car for me to go about my everyday living, but cannot tell me how many months this part will be on back order. We pay thousands of dollars for these vehicles and then have to wait for months to get a part to repair them. When can we expect something to be done about this serious problem? In the past I have recommended Ford to family and friends. NO MORE! I haven"t found anyone at Ford that really cares about this problem with the Freestyle. Waiting for recall. I am afraid it will be to late for me.